Part Time Teller

PNC Bank•Lumberton, TX

16d•Onsite

About The Position

As a part-time Teller at PNC's Lumberton Main Street Branch in Lumberton, Texas, you will help customers improve their financial wellbeing and build loyalty by delivering a distinctive customer experience. You will process customer interactions, explain available financial transaction options, identify banking opportunities, and make appropriate referrals to branch staff. The role is in-office. Spanish-speaking ability is preferred. You will use product and procedural knowledge to resolve customer issues, guide customers in using technology and other resources, and support efficient and accurate teller and branch operations. You are expected to follow policies and procedures and exercise sound judgment within established limits. PNC emphasizes customer focus and effective management of business risks. No prior experience or degree is required. PNC describes a range of benefits that may be available to eligible part-time employees; eligibility and specific offerings may vary.

Requirements

No prior experience is required.
No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Accuracy and attention to detail, addressing customer needs, banking products, digital awareness, effective communication, fraud detection and prevention, managing multiple priorities, matrix management, problem solving, and understanding customer needs.

Nice To Haves

Spanish-speaking ability is preferred.
Preferred skills include accountability, banking, client loyalty, customer experience, customer service, identifying opportunities, leveraging technology, and proactive sales.

Responsibilities

Deliver a customer experience focused on financial wellbeing and customer loyalty.
Process a variety of customer interactions.
Educate customers about alternatives for handling financial interactions and transactions.
Identify banking opportunities and make appropriate referrals to branch staff.
Conduct lobby engagement to connect with customers and position PNC products to meet their needs.
Help customers manage financial transactions by using technology, tools, and resources.
Apply product and procedural knowledge to resolve customer problems.
Follow policies and procedures and demonstrate sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.

Benefits

Depending on eligibility, part-time employees may have medical and prescription drug coverage, including a Health Savings Account feature.
Dental and vision options.
Employee life insurance.
401(k) with PNC match, pension, and stock purchase plans.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Seven occasional absence days each year, unless otherwise required by law, depending on eligibility.
Vacation accrual based on hours worked, including overtime, for use after 90 days of service.