Teller Rogers South

Wells Fargo Bank•Rogers, MN

1d•Onsite

About The Position

Wells Fargo is seeking a Teller to join its National Branch Network at the Rogers South location. In this frontline, customer-focused role, the Teller supports customers’ everyday banking needs through in-branch interactions, accurately completes transactions, and provides a welcoming and reliable experience. As a primary point of contact, the Teller represents the branch through attentive service, attention to detail, and genuine care. The role builds foundational retail banking skills by helping identify customers’ needs and introducing helpful products, services, and digital tools. The Teller recognizes opportunities to support customers and connects them with the appropriate banker for detailed product conversations. Working with branch teammates, the Teller helps keep daily operations running smoothly and delivers a consistent, high-quality customer experience. Wells Fargo describes the role as a starting point for long-term growth and career mobility, supported by training, coaching, and a team-based culture. The position is located at 12916 Main St, Rogers, MN 55374. The schedule will include Saturdays. The position is not eligible for Visa sponsorship. The offered base pay range is $23.00–$28.50; employees may also be eligible for incentive opportunities. The posting end date is October 27, 2026, though the posting may come down earlier due to applicant volume.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to work a schedule that includes Saturdays.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and the ability to process transactions accurately across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Proven cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills with branch teammates.
Organized and adaptable, with the ability to prioritize effectively in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build customer relationships, listen to understand everyday financial needs, and connect customers to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately, exercise sound judgment, and manage risk in line with policies and controls.
Use communication and active listening skills to clarify customer needs and provide clear solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues to support timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues as appropriate.