Part Time Teller

PNC Bank•Covington, KY

16d•Onsite

About The Position

As a part-time Teller in PNC's Retail organization, based at the Covington Branch in Covington, Kentucky, you will deliver customer experiences intended to improve financial well-being and build loyalty. You will process customer interactions, explain financial transaction options, identify banking opportunities, and refer customers to appropriate branch staff. The role is in-office. PNC does not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

Prior experience is not required.
No degree is required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
Demonstrate appropriate knowledge, skills, and abilities for the role, including accuracy and attention to detail, customer service, communication, problem solving, fraud detection and prevention, and managing multiple priorities.
No required certifications, licenses, or language assessments.

Nice To Haves

Accountability
Banking knowledge
Client loyalty
Customer experience
Identifying opportunities
Leveraging technology
Proactive sales

Responsibilities

Process a variety of customer interactions and financial transactions.
Educate customers about alternatives and options for managing financial transactions, including through technology, tools, and resources.
Identify banking opportunities through meaningful customer conversations and make appropriate referrals to branch staff.
Perform lobby engagement activities to connect with customers and position PNC products to meet their needs.
Apply product and procedural knowledge to resolve customer problems.
Follow policies and procedures and exercise sound judgment within established limits.
Complete teller and branch daily operations and maintenance transactions efficiently and accurately.
Assess and manage risks in support of PNC's Enterprise Risk Management Framework.
Prioritize customer needs and satisfaction when making business decisions and creating customer solutions.

Benefits

Part-time employees may be eligible for medical and prescription drug coverage, including a Health Savings Account feature.
Dental and vision options
Employee life insurance
401(k) with PNC match
Pension and stock purchase plans
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Parental leave
Up to 11 paid holidays each year
Seven occasional absence days each year, unless otherwise required by law
Vacation accrual based on hours worked, including overtime, for use after 90 days of service