Bank Manager Jobs

About The Position

Requirements

• At least five years of experience in a management capacity.
• Bachelor’s degree preferred, or equivalent work experience.
• Must possess an NMLS license or obtain one within 90 days of employment.
• Ability to complete ongoing NMLS training and ensure SAFE Act compliance.
• Strong sales and service skills.
• Strong planning and organizational skills.
• Strong communication, problem-solving, and coaching skills.
• Proficiency in Microsoft Office products.
• Demonstrated strong interpersonal skills.
• Ability to be flexible and adaptable.
• Ability to travel to other branch locations as business needs arise.
• Flexibility in work schedule as business needs arise.
• Ability to sit for extended periods.
• Sufficient hand and finger dexterity to operate a computer keyboard, mouse, and other computer components.
• Ability to converse and exchange information with all levels of staff within the organization.
• Ability to observe, perceive, identify, and translate data.
• Ability to travel by air, rail, automobile, and/or bus.

Nice To Haves

• Excellent verbal and written communication skills in Spanish or another additional language.

Responsibilities

• Lead by example in building existing retail and business customer relationships and developing new consumer relationships.
• Develop new business relationships by identifying qualified prospects, using pre-call planning resources, and following up on external business development calls.
• Achieve branch sales objectives for deposit growth, investment and fee income, and cost control.
• Reinforce sales skills to identify customer needs and recommend appropriate bank products and services.
• Manage and coach the branch sales team in providing financial solutions to customers.
• Resolve customer problems and inquiries directly or refer them to the appropriate department.
• Comply with bank security and operating policies, procedures, and applicable regulations, including KYC, OFAC, CIP, and information security requirements.
• Ensure dual control is maintained for vaults and safes containing cash or negotiables.
• Coordinate with Regional Managers and Human Resources on hiring, performance reviews, discipline, terminations, and salary adjustments.
• Monitor individual and branch scorecard performance, follow action plans, and consistently meet monthly sales goals.
• Stay current on bank products and services and communicate product knowledge to customers and branch sales staff.
• Hold regular team meetings to share information from seminars, manager meetings, conference calls, and other sources.
• Refer customers to wealth management, brokerage, and commercial representatives as appropriate.
• Manage approval of new accounts and checks for cashing, and sign official checks and certificates of deposit.
• Oversee settlement of branch cash.
• Conduct audits and oversee monthly and quarterly branch audits.
• Open and close the branch in accordance with bank security policies and procedures.
• Participate in local civic organizations to promote the bank, its products, and services.
• Coach staff and ensure adherence to best practices for mystery shops, service standards, and distribution and discussion of bank marketing materials.
• As business needs arise, open or close the branch and work outside normal scheduled hours.