Senior Relationship Manager - Healthcare

Fifth Third Bank • Orlando, FL

1d

About The Position

The Senior Relationship Manager is a senior, expert relationship manager responsible for profitable business development and relationship management of the Bank’s largest and most complex Middle Market clients, defined as companies with annual revenues of at least $50 million and up to $1 billion, within an assigned geographic market. The role serves as the primary relationship owner within the One Bank operating model, developing trusted-advisor relationships with senior executives and coordinating integrated solutions across credit, treasury management, capital markets, and other internal partners. The position is accountable for relationship strategy, client experience, credit outcomes, and long-term franchise value.

The role independently develops and expands profitable client relationships, advises executives on financing, liquidity, and strategic needs, leads complex credit discussions, and manages portfolio risk. It also coordinates internal partners, uses the Bank’s CRM system to manage sales activity, and represents Fifth Third in the market and community. The position is located in Orlando, Florida.

Requirements

• Bachelor’s or master’s degree in Business, Finance, Accounting, or a related field, or equivalent work experience.
• At least 7 years of commercial banking experience, including senior-level relationship management.
• Formal commercial credit training or equivalent credit experience.
• Demonstrated experience managing complex Middle Market client relationships.
• Advanced to expert proficiency in structuring and managing complex commercial credit solutions.
• Advanced to expert proficiency in owning and leading sophisticated client relationships.
• Advanced to expert proficiency in interpreting complex financial statements and cash-flow dynamics.
• Advanced to expert proficiency in coordinating cross-line-of-business execution.
• Advanced to expert proficiency in communicating effectively with C-suite executives.

Nice To Haves

• Trusted-advisor capability: delivering strategic, insight-driven advice to senior executives.
• Strategic judgment in balancing growth, risk, and client outcomes.
• Franchise leadership in building sustainable, long-term client relationships.
• Influence and negotiation skills for driving outcomes in complex environments.
• Enterprise collaboration and effective partnership across the One Bank ecosystem.

Responsibilities

• Independently originate, develop, and expand profitable Middle Market relationships through centers of influence, referrals, and existing client networks, partnering with Business Development Officers on new client acquisition.
• Build long-term, high-value client relationships that deliver sustained revenue growth, profitability, and increased share of wallet.
• Serve as the sole relationship owner and One Bank relationship quarterback for assigned clients and prospects.
• Lead and coordinate internal partners, including Treasury Management, Capital Markets, and Wealth, to deliver integrated solutions aligned with client strategy and lifecycle needs.
• Engage proactively with senior executives to understand business strategy, capital needs, and risks; provide consultative advice on financing alternatives, liquidity management, and strategic initiatives.
• Lead client-facing activities to ensure a seamless, high-quality client experience.
• Lead complex credit structuring and underwriting discussions, including bilateral and syndicated transactions where applicable.
• Partner with Portfolio Managers and Credit Officers to structure, underwrite, and manage credit exposure in accordance with policy and portfolio guidelines.
• Monitor client financial performance, industry trends, and portfolio risk to support acceptable credit quality, appropriate pricing, and long-term franchise value.
• Use the Bank’s CRM system to manage pipeline, call activity, and relationship planning while reinforcing sales discipline and data integrity.
• Represent Fifth Third in the market through participation in community, industry, and professional organizations.
• Identify, assess, manage, and appropriately escalate risks while operating within the Bank’s risk appetite and following policies and procedures.
• Perform other duties as assigned and adapt to changing tasks or priorities.

Benefits

• Comprehensive benefits designed to support employees’ and families’ physical, financial, emotional, and social well-being.
• Eligibility to participate in an incentive compensation plan, with payment based on company, line of business, and/or individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior