Senior Relationship Manager, Healthcare

Flagstar Bank•Beverly Hills, CA

About The Position

The Senior Relationship Manager is responsible for developing new business nationwide for the Specialized Industries - Healthcare team. The role involves sourcing new clients and managing relationships across healthcare sectors, including specialty physician portfolios, pharmaceuticals, life sciences, laboratories, medical and dental services, outpatient care, seniors housing and care, mental health, drug and rehabilitation services, hospitals, ambulatory surgery, medical equipment, manufacturing, distribution, and other healthcare providers. The position develops client and prospect relationships, cross-sells bank capabilities, and works with Sponsor Finance, Capital Markets, Syndications, portfolio management, and credit partners. It also leads ongoing portfolio and asset management for assigned credits, using healthcare lending experience and independent judgment to support compliant, efficient client service.

Requirements

At least 10 years of experience as a Healthcare Banking Relationship Manager.
Expert knowledge of commercial lending credit, underwriting, and loan structuring.
Expert analytical skills for understanding financial and cash flow analyses.
Highly developed negotiation skills and excellent verbal and written communication skills.
Experience using a calling strategy to contact prospects and clients and establish a personally developed network to source deals through centers of influence.
Proficiency in Microsoft Office applications, including Word and Excel.
Ability to build and maintain effective stakeholder relationships through clear communication, proactive collaboration, and cross-functional insights.
Ability to align relationship-building efforts with enterprise goals and deliver tailored solutions based on client needs.
High School Diploma or equivalent.

Nice To Haves

Undergraduate degree (four years or equivalent) in business, finance, or a related field.

Responsibilities

Develop close client relationships and cross-sell the bank’s capabilities.
Develop prospects from current commercial clients, referral leads, and other sources.
Coordinate with the Sponsor Finance team to develop and maintain relationships with private equity firms that have healthcare practices.
Cultivate relationships with the Bank’s Capital Markets and Syndications teams to enable participation opportunities in healthcare industry sectors.
Provide efficient, team-oriented client service, including timely processing of account openings and loan fundings.
Manage and lead ongoing portfolio and asset management for assigned credits, ensuring compliance with financial reporting, covenants, payments, and communication requirements.
Coordinate asset management with the portfolio management team and credit partners.
Use independent judgment and healthcare lending experience to make decisions.
Ensure the group adheres to bank policies and procedures and maintain compliance with applicable laws and regulations.
Perform special projects and other duties as required.
Complete required compliance training and consistently follow regulatory and compliance policies and standards.