Assistant Store Manager Jobs

About The Position

Requirements

• Must be at least 18 years old.
• Ability to develop rapport, trust, and open communication that enhances team performance.
• Ability to work independently and as part of a team to lead store personnel and achieve planned results.
• Ability to understand and apply management principles in Standard Operating Procedures, the Store Employee Handbook, and company policies.
• Ability to perform leadership and administrative duties.
• Ability to provide prompt and courteous customer service.
• Ability to operate store equipment, including cash registers, floor scrubbers, cardboard balers, pallet jacks, handheld devices, and computers.
• Ability to develop and maintain positive relationships with internal and external parties.
• Effective verbal and written communication skills.
• Ability to organize, prioritize, and complete activities efficiently.
• Ability to establish and successfully execute plans and goals.
• Reliable and prompt attendance and ability to meet availability requirements.
• Ability to travel occasionally to divisional offices or training centers and to nearby stores for management coverage as needed.
• Ability to perform the listed physical activities and lift, carry, and place products weighing up to 45 pounds on shelves at various heights, including overhead.
• Ability to operate electric and manual hand jacks and work with products in freezer and cooler environments.

Nice To Haves

• High school diploma or equivalent.
• Prior experience in a retail environment.
• Prior management experience.

Responsibilities

• Oversee the appropriate resolution of employee and customer concerns, aligning with the Store Manager as needed.
• Communicate job responsibilities and performance expectations to store personnel and lead and develop them.
• Assist the Store Manager with developing and implementing action plans to improve operating results and personnel development.
• Lead store tours during interview events and provide hiring recommendations to the Store Manager.
• Inform the Store Manager of team developments and concerns in a timely and effective manner.
• Communicate and interact effectively with ALDI employees at all levels, customers, third-party vendors, and business partners.
• Lead, develop, and supervise the team to grow sales, engage employees, satisfy customers, and achieve consistent high performance.
• Model the company strategy and core values and foster a positive, collaborative, team-oriented working environment.
• Train and develop store personnel using company-provided training materials.
• Ensure store personnel comply with customer service principles and demonstrate appropriate interactions with customers and coworkers.
• Resolve employee and customer concerns or refer them to the Store Manager as necessary.
• Model, communicate, and supervise compliance with established policies and procedures.
• Prepare, manage, and revise weekly schedules according to scheduling procedures when the Store Manager is absent.
• Ensure personnel follow expense guidelines, inventory procedures, product handling, and cash handling policies to minimize loss.
• Ensure personnel maintain zone and merchandising standards.
• Support the Store Manager in meeting store KPI budgets by implementing action plans.
• Monitor the competitive environment around the store and inform the Store Manager of changes.
• Manage compliance with company policies and procedures and applicable federal, state, and local regulations.
• Maintain a safe work environment by identifying and correcting hazards, promoting proper ergonomics, and keeping equipment in working order.
• Support shift start-up, store team and management team meetings, financial reviews, store resets, and weekly operations agenda action items.
• Stock shelves and displays neatly in accordance with merchandising planograms.
• Use the POS system to scan and process customer purchases accurately and report scanning concerns or errors to store management.
• Complete curbside pickup orders by retrieving and verifying items and delivering them promptly to customers’ vehicles from the staging area.
• Perform general cleaning tasks to company standards.
• Perform other duties as assigned.