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Assistant Branch Manager - Headquarters Branch 26-026

Cobalt Credit UnionOmaha, NE
Onsite

About The Position

As our Assistant Manager, you will support your team and advise our members on how to achieve their financial goals. Every day you will answer member questions, recommend and open Credit Union products and services and make credit decisions on lending for your members. To thrive in this role, you must be driven to meet established goals by building long term relationships with your members. Cobalt Credit Union, based in Papillion, Nebraska, employs over 250 team members throughout our twenty locations. Cobalt Credit Union was established in 1946 to serve the military and we now offer our services to all community members within the counties that we serve. As a not-for-profit company, our mission is to be our members' trusted financial partner providing tailored solutions to support them throughout their life events. As an organization we believe in developing our employees through ongoing training and individualized coaching. We are a family oriented culture who cares about our employees and we pride ourselves on offering our employees growth opportunities within the organization. You’re the first person our members see when they need exceptional customer service and you create a lasting impression of the organization. You will represent the credit union as you communicate with our members, your teammates and the communities we serve. It’s important that you use sound judgement when making decisions and you must lead by example when working with other employees.

Requirements

  • High School diploma or GED required
  • 3 years of experience in a financial institution
  • Knowledge of sales and service techniques
  • Previous knowledge, skills, and experience in planning, implementing, monitoring, delegating, conflict resolution, customer service, and training
  • Strong leadership, planning, communication, and organizational skills needed with ability to communicate with all levels of credit union and the public
  • Ability to prioritize and schedule projects and work responsibilities
  • Proficient in computer skills
  • Cash handling and balancing experience
  • Must be able to travel to meetings and training activities etc.
  • Professionalism in attitude and member and team relations

Nice To Haves

  • Knowledge of credit union services and products preferred

Responsibilities

  • Support your team and advise members on how to achieve their financial goals
  • Answer member questions
  • Recommend and open Credit Union products and services
  • Make credit decisions on lending for your members
  • Meet established goals by building long term relationships with your members
  • Represent the credit union as you communicate with our members, your teammates and the communities we serve
  • Use sound judgement when making decisions
  • Lead by example when working with other employees

Benefits

  • Developing our employees through ongoing training and individualized coaching
  • Growth opportunities within the organization

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

11-50 employees

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