About The Position

Zales is seeking a dynamic, driven, and creative Assistant Store Manager to support the Store Manager and help deliver an outstanding customer experience. The role contributes to sales and profit projections by maintaining daily focus on individual and team performance standards. It also supports team development through training and evaluation, including building product knowledge and skills, and participates in recruiting and selecting team members. The Assistant Store Manager follows and enforces Company policies and procedures and performs other operational and strategic duties. Zales offers training in sales techniques, product knowledge, and other skills to support career development. The company values integrity, diversity, teamwork, advancement, and promotion from within. The role requires a commitment to excellence, a desire to grow, and the ability to provide a superior customer experience.

Requirements

  • At least one year of retail experience; experience with a jeweler or specialty retailer is preferred.
  • Knowledge of operating POS terminals and scanners and using basic computer software and hardware.
  • Ability to interpret instructions in written, oral, diagram, and schedule form.
  • Availability to work days, nights, and weekends.

Responsibilities

  • Assist the Store Manager in maintaining focus on individual and team standards to attain sales and profit projections.
  • Contribute to an atmosphere of total customer satisfaction.
  • Develop team members’ skills and product knowledge through training and evaluation.
  • Participate in recruiting and selecting team members.
  • Follow and enforce Company policies and procedures.
  • Perform other operational and strategic duties.

Benefits

  • Base pay plus commission on sales.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k).
  • Paid vacation and paid holidays for full-time team members.
  • Tuition reimbursement and DCA courses based on position.
  • Training and career development programs.
  • Merchandise discounts.
  • Incentive trips and contests.
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