Part-Time Sales Teammate (The Shops At Perry Crossing)

The Buckle, Inc.•Plainfield, IN

10d•Onsite

About The Position

The Sales Teammate’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by Store Management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. No prior experience or training is required. The position has no supervisory responsibilities. Sales and guest-service work includes welcoming Guests, answering merchandise questions, recommending and locating products, helping Guests try on merchandise, suggesting additional items, and building client relationships. Teammates share product knowledge and information about current promotions and store policies, work toward personal sales goals, and provide service across the sales floor, fitting rooms, and register area. The position also supports recruiting, teammate development, visual merchandising, and store operations. Duties include presenting and replenishing merchandise, processing transactions and returns, handling freight and displays, maintaining a clean and organized store, following loss-prevention procedures, and communicating concerns to store leadership. The work is performed regularly in a retail store, where the noise level is usually moderate. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.

Requirements

No prior experience or training required.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to regularly stand, walk, use hands to handle or feel objects, reach, climb or balance, jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Physical ability to lift and maneuver 30 pounds throughout the store and backroom.
Vision abilities required include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

Greet Guests in a friendly and engaging manner and provide service throughout the store.
Answer questions about the store and merchandise; recommend, locate, and obtain merchandise based on Guest needs.
Anticipate Guest needs by suggesting additional items and creating a wardrobing experience.
Demonstrate products and share product knowledge, sales education, current promotions, payment and exchange policies, and security practices.
Work toward personal sales-per-hour, average sales, and total net sales goals set by Store Management.
Provide service in the Front 5, sales floor, fitting rooms, and register area; help Guests try on or fit merchandise.
Check out and bag purchases and prepare merchandise for alterations.
Use the Sales Presentation Guide daily and support Teammate presentations; meet performance standards for business builders and guest loyalty activities.
Place special orders or contact other stores to locate desired merchandise; build Guest relationships and client-based business.
Recognize recruiting opportunities and create relationships through Guest Loyalty and Guest Preferred.
Maintain a professional and respectful attitude and contribute to a positive floor culture.
Present merchandise to maximize sales and merchandise turn; stay current on the product range and help ensure the sales floor is sized and new freight is displayed appropriately.
Open and close cash registers, use magnetic card readers, count money, process charge slips, coupons, and vouchers, balance cash drawers, and make deposits.
Recognize security risks and theft, follow Loss Prevention guidelines, and perform daily bag and purse checks.
Develop and maintain knowledge of Point of Sale procedures and policies for payments, exchanges, and loss prevention.
Handle freight, re-merchandise, prepare displays, complete price markdowns, and process transfers.
Maintain a clean, organized, and shoppable store.
Provide merchandise-handling feedback to the Store Manager and Leadership Team and timely, confidentially communicate policy violations or teammate and Guest concerns to appropriate leaders or Human Resources.
Follow Buckle’s Code of Ethics, policies, procedures, and handbooks, and contribute to a positive team spirit through customer service.
Perform special projects and other assigned duties.