Sales Lead, The Shops at Rockvale

KnitWell Group•Lancaster, PA
•Onsite

About The Position

The Sales Lead creates an engaging environment for associates and customers and partners with the Store Manager to execute daily action plans. The role helps ensure store operations run smoothly, the store meets brand presentation standards, and associates are trained and motivated. The Sales Lead supports store leaders in guiding the team and can step into the Manager role when needed. The position is based at the Lane Bryant store at Rockvale Square Outlet in Lancaster, Pennsylvania, and is regular part-time. The company is an equal opportunity employer and offers reasonable accommodations to qualified applicants and employees.

Requirements

  • 1–3 years of retail experience.
  • High school diploma or equivalent.
  • Passion for styling and love of working with people.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to read, write, and communicate in English.
  • Proficiency with technology, including the ability to operate store systems accurately.

Responsibilities

  • Welcome customers, understand their needs, and support their shopping experiences.
  • Share knowledge of products and services to outfit and inspire customers.
  • Help teams exceed customer expectations through the company selling model.
  • Help store leaders execute daily operational action plans.
  • Motivate and coach associates to recognize and improve performance.
  • Identify business opportunities in partnership with store leaders to drive results.
  • Assess daily schedules to maximize productivity and equalize payroll.
  • Share daily communications with store teams and prioritize tasks as needed.
  • Support store leadership with onboarding new associates when needed.
  • Follow brand guidelines, operational requirements, and asset protection policies.
  • Step into the Manager role when needed.

Benefits

  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across brands.
  • Community impact through philanthropic partnerships.
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