Assistant Manager, The Shops at Rockvale

KnitWell Group•Lancaster, PA
•Onsite

About The Position

As Assistant Manager at Lane Bryant, you drive daily store operations and brand excellence, guiding the store team to deliver consistently positive customer experiences. You work closely with the store leadership team to achieve store goals, prioritizing coaching and leadership on the sales floor while contributing to talent development, merchandising, and store performance. The role also involves creating an inclusive and welcoming environment for associates and customers and delivering a fashion-focused Lane Bryant experience.

Requirements

  • At least 6 months of specialty retail and management experience.
  • High school diploma or equivalent.
  • Strong communication, supervisory, and customer service skills.
  • Flexible availability, including evenings, weekends, and holidays.
  • Ability to read, write, and communicate in English.
  • Technology proficiency, including the ability to operate store systems accurately.

Responsibilities

  • Cultivate an inclusive and welcoming environment for associates and customers.
  • Execute daily store operations, visual standards, and action plans.
  • Drive store results by implementing Lane Bryant customer experience, incentive, and product knowledge strategies.
  • Deliver a fashion-focused Lane Bryant experience for customers.
  • Partner with the store leadership team to recruit, hire, and develop a diverse team.
  • Collaborate with associates on merchandising, stocking the sales floor, and maintaining a clean, neat, well-presented store.
  • Engage in company-sponsored community events and philanthropic initiatives.
  • Coach and lead on the sales floor while supporting talent development, merchandising, and store performance.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid time off and holidays.
  • Opportunities for monthly bonuses.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company's brands.
  • Community impact through philanthropic partnerships.
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