Store Manager, The Shops at Perry Crossing

Knitwell Group • Plainfield, IN

7d • Onsite

About The Position

The Store Manager leads customer and associate experiences and is empowered to drive a profitable business through customer experience, operational performance, visual standards, and community engagement. The role coaches the team to reach its potential and creates a welcoming environment for customers and associates.

The Store Manager cultivates exceptional customer experiences, develops associates, supports seamless omnichannel shopping, builds an effective store team, and fosters an inclusive environment. The role oversees store operations and performance, promotes community events and philanthropic partnerships, manages profitability, budgeting, and payroll, analyzes reporting to create retail plans, and manages daily operations including opening and closing.

Requirements

• Bring a hospitality mindset when engaging with customers and associates.
• Strong people management skills and ability to develop talent.
• Effective leadership, interpersonal, and communication skills.
• Technology proficiency and ability to operate a point-of-sale system.
• Strong business acumen and ability to develop strategies and action plans to drive results.
• Action-oriented mindset with ability to organize, delegate, and prioritize assignments to meet deadlines.

Nice To Haves

• 2+ years of retail Store Manager or service industry experience (preferred).

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to use brand behaviors and create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment where associates feel welcome and engaged.
• Develop strong team operations to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, budgeting, and payroll.
• Analyze reporting to develop short- and long-term retail plans.
• Manage daily store operations, including opening and closing.

Benefits

• Medical, dental, and vision insurance.
• 401(k) plan.
• Paid time off and holidays.
• Opportunities for monthly bonuses.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company's brands.
• Community impact through philanthropic partnerships.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed