Sales Associate, The Shops at Pembroke Gardens

KnitWell Group•Pembroke Pines, FL
•Onsite

About The Position

Soma is an intimate apparel brand focused on comfort, confidence, and helping women feel empowered. The Sales Associate is the welcoming face of a customer-centered store environment, providing hospitality, building genuine customer connections, sharing product knowledge, and delivering personalized service. The role supports store performance and creates a positive, visually inspiring shopping experience through teamwork and attention to brand standards.

Requirements

  • Passion for the brand, fashion, and empowering confidence.
  • Flexible availability, including nights, weekends, and holidays.
  • A team-player mindset with ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong interpersonal and communication skills.
  • Minimum age of 16 in AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT, and VA; minimum age of 18 in all other states.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

  • Deliver a customer-centered experience that reflects the company’s culture of hospitality.
  • Initiate authentic conversations with customers to understand their needs and provide personalized service.
  • Use available tools to create a seamless omnichannel experience.
  • Educate customers about the benefits of brand loyalty programs.
  • Stay accountable to personal goals and contribute to overall store performance.
  • Assist store leaders with merchandising, inventory replenishment, and store organization.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Contribute to a positive work environment through teamwork and collaboration.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and advancement opportunities across the company’s brands.
  • Community impact through philanthropic partnerships. Benefit availability depends on employment type, role, and eligibility requirements.
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