Support Associate, The Shops at La Cantera

KnitWell Group•San Antonio, TX
•Onsite

About The Position

The Support Associate works in both the back of the house and on the sales floor, managing inventory processes that keep the customer experience running smoothly. The role includes processing shipments, moving products from the stockroom, maintaining organized inventory, and keeping the team informed about inventory needs. The associate also upholds brand standards, supports visual merchandising, and contributes to a positive, customer-focused team environment.

Requirements

  • Must be at least 18 years old.
  • Flexible availability, including nights, weekends, and holidays.
  • Team-player mindset with a high level of ownership and initiative.
  • Ability to quickly learn new processes and tools.
  • Strong organizational skills.
  • Commitment to regular attendance to ensure adequate coverage.
  • Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.
  • Passion for the brand, fashion, and empowering confidence.

Responsibilities

  • Properly intake, store, and ticket merchandise to support replenishment on the sales floor.
  • Keep the stockroom neatly organized and easy to navigate.
  • Ensure new products are merchandised and represented on the sales floor in a timely manner.
  • Execute product restocking and price changes.
  • Maintain a visually inspiring store environment that reflects brand standards.
  • Assist store leaders with visual directives, including floor sets, window changes, visual presentations, and signage placements.
  • Deliver a customer-focused experience that reflects the company’s culture of hospitality.
  • Contribute to a positive work environment through teamwork and collaboration.
  • Keep the team informed about inventory needs.

Benefits

  • Optional medical, dental, and vision insurance.
  • 401(k) plan.
  • Merchandise discounts and eligibility for discounts at sister brands.
  • Professional development and opportunities for advancement across the company’s brands.
  • Community impact through philanthropic partnerships.
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