Facilities Technician 2 - Electrical & HVAC - The Shops at La Cantera

Nordstrom•San Antonio, TX

About The Position

The Maintenance Technician II helps lead a team in maintaining a safe, well-maintained store environment and supports the Facility Manager in preparing stores for daily business. The role supports HVAC, vertical transportation, restaurants, entries and signs, and building systems; responds to break-fix and on-demand requests; performs advanced troubleshooting; and helps delegate work orders. It also involves communication with store leadership, participation in store and vendor meetings, vendor relations, parts ordering, and other administrative tasks. This position supports multiple Nordstrom and Nordstrom Rack locations within a business node. As a lead technician, the employee repairs and maintains building equipment and systems, mentors other technicians, and assists with technical training. Work includes planned and on-demand preventive maintenance, troubleshooting electrical and mechanical problems, operating and monitoring building controls, conducting equipment rounds and readings, identifying and reporting malfunctions, maintaining accurate CMMS records, and coordinating work with contractors, vendors, and property managers. The role requires following safety procedures and applicable codes, regulations, and company directives. Physical work includes stooping, standing, walking, climbing stairs and ladders, and lifting or carrying loads of 50 pounds or more, with or without reasonable accommodation. A flexible schedule may include days, evenings, weekends, and off-hours.

Requirements

High school diploma or GED.
5–7 years of hands-on facilities experience, with an emphasis on mechanical maintenance.
At least 5 years of experience conducting predictive and preventive maintenance procedures.
At least 5 years of work experience involving HVAC and refrigeration, carpentry, plumbing, electrical, and mechanical skills for facilities and equipment repairs.
Ability to troubleshoot basic input and output functions.
Ability to trace and troubleshoot low-voltage signals and logical devices.
Ability to work without supervision and meet multiple deadlines appropriately.
Effective written and verbal communication skills, including the ability to communicate comfortably with all organizational levels.
Strong dedication to supporting facilities in a safe, customer-focused manner; highly self-motivated.
Intermediate ability to use Microsoft Office programs and applications.
Ability to maintain a flexible schedule that may include days, evenings, weekends, and off-hours.
Ability to stoop, stand, walk, climb stairs and ladders, and lift or carry 50 pounds or more, with or without reasonable accommodation.

Nice To Haves

Associate degree or higher from a vocational school or college.
Previous experience with a computerized maintenance management system (CMMS) and the Coupa ordering system.
Knowledge of computer networking systems and infrastructure.
Experience with electromechanical operation and maintenance.
Project management experience.

Responsibilities

Lead and perform on-demand and scheduled preventive maintenance on critical and non-critical equipment.
Troubleshoot electrical and mechanical problems related to store operations.
Operate and monitor building controls and building systems; troubleshoot alarms and verify proper operation through EMCS commands.
Lead equipment and building rounds and readings; identify, mitigate, and report system and equipment malfunctions.
Perform manual labor, including loading, unloading, lifting, and moving materials.
Assist with parts ordering, purchase order creation, vendor management, and relevant job or project meetings.
Follow safety procedures and promote adherence to LOTO, PPE, ergonomics, working-at-heights, and machine-guarding requirements.
Represent the facilities business in place of the Facility Manager at store, vendor, and project meetings, and document and share meeting outcomes.
Document preventive maintenance routines accurately and delegate work while mentoring other technicians on system accuracy.
Assist the Facility Manager with technical training for new employees on equipment and building systems.
Respond to location emergencies.
Update the computerized maintenance management system to maintain procedures and accurate equipment history records.
Maintain adequate parts inventory and order items as needed.
Communicate, coordinate, and assist with work performed by outside contractors, vendors, and property managers or landlords.
Comply with applicable codes, regulations, governmental agency requirements, and company directives related to building operations and work safety.