Support Associate, The Shops at La Cantera

Knitwell Group • San Antonio, TX

2d • Onsite

About The Position

The Support Associate works both in the back of the house and on the sales floor, managing inventory processes that support a smooth customer experience. The role includes processing shipments, moving products from the stockroom, and keeping merchandise organized and available. The associate upholds brand standards, supports visual merchandising, and contributes to a positive, collaborative team culture.

Requirements

• Passion for the brand, fashion, and empowering confidence.
• Must be at least 18 years old.
• Flexible availability, including nights, weekends, and holidays.
• Team-player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong organizational skills.
• Commitment to regular attendance to ensure adequate coverage.
• Ability to bend, reach, and stretch for products; maneuver around the sales floor and stockroom; operate the register; and lift or carry up to 50 pounds.

Responsibilities

• Properly receive, store, and ticket merchandise to support replenishment on the sales floor.
• Keep the stockroom organized and easy to navigate.
• Ensure new products are merchandised on the sales floor in a timely manner.
• Execute product restocking and price changes.
• Maintain a visually inspiring store environment that reflects brand standards.
• Assist store leaders with visual directives, including floor sets, window changes, visual presentations, and signage placements.
• Deliver a customer-focused experience that reflects the company’s culture of hospitality.
• Contribute to a positive work environment through teamwork and collaboration.
• Keep the team informed about inventory needs.

Benefits

• Optional medical, dental, and vision insurance.
• 401(k) plan.
• Merchandise discounts and eligibility for discounts at sister brands.
• Professional development and opportunities for advancement across the company’s brands.
• Community impact through philanthropic partnerships. Availability depends on employment type, role, and eligibility requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed