Sales Associate, Shops at Greenridge

KnitWell Group•Greenville, SC
•Onsite

About The Position

Talbots is hiring a part-time Sales Associate for its Greenville, South Carolina store. The associate provides an exceptional customer experience, promotes products, builds relationships with customers, and supports store business and operations. The role calls for fashion and styling knowledge, sales competence, teamwork, and the ability to work in a fast-paced retail environment. Associates are expected to be available 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays as business needs require.

Requirements

  • Demonstrated selling competence and styling expertise, with a love of fashion.
  • Drive to create, build, and cultivate relationships.
  • Ambition and passion for achieving goals individually and as part of a store team.
  • Ability to thrive in a team environment and work cooperatively in a diverse workplace.
  • Excellent verbal communication skills and a high level of integrity.
  • Technological competency using a computer, iPad, or handheld system.
  • Strong organizational skills and ability to multitask in a fast-paced, changing environment.
  • Comfort with climbing ladders, moving regularly, and standing for extended periods.
  • Ability to bend, reach, stretch for products, and lift, carry, and move at least 40 pounds.
  • Availability for 15 to 20 hours per week, with flexibility for evenings, weekends, and holidays based on business needs.

Responsibilities

  • Provide an exceptional and meaningful customer service experience that promotes products and builds brand relationships.
  • Assist the management team in building store business.
  • Use service enhancers, including Concierge, to build strong customer relationships.
  • Serve multiple customers at a time and manage simultaneous tasks or projects.
  • Stay aware of fashion trends and learn about new arrivals, including product fit, color, and fashion.
  • Use product knowledge and fashion expertise to create outfits and recommend items suited to customer needs.
  • Participate in learning opportunities and accept direction, coaching, and feedback to maximize performance.
  • Achieve sales and service metrics, including clienteling and outreach, appointment setting, and Talbots Classic Awards.
  • Complete assigned projects and operational tasks, including filling orders, replenishment, and recovery.

Benefits

  • Growth opportunities and tools to develop beyond the position.
  • Incentive opportunities.
  • Comprehensive benefits packages for full-time and eligible part-time employees.
  • 50%, 60%, and 70% merchandise discounts on Talbots and Haven Well Within.
  • Referral Incentive Program.
  • Discounts on travel, shopping, concerts, and more.
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