Assistant Manager Jobs

About The Position

Requirements

• High School diploma or equivalent is required.
• Solid mathematical skills.
• Must have valid Driver’s License as well as reliable personal transportation (personal vehicle).

Nice To Haves

• Some managerial and retail sales experience preferred.

Responsibilities

• Oversee, in concert with the Store Manager, the behavior of all hourly personnel, and be responsible for operating a safe, clean, and friendly place of business.
• Act in a leadership capacity demonstrating professional behavior and decision making, effective interpersonal communication skills, and setting an example for all Goodwill staff.
• Provide excellent customer service, including greeting and assisting customers and donors promptly.
• Address and/or communicate customer and donor concerns to store manager.
• Ensure full completion of staff training and support opportunities for cross training for all Team Members.
• Assist store manager in meeting sales and production goals.
• Maintain merchandising standards in stocking and re-sets, following sizing, categorizing and pricing guidelines.
• Maintain all backroom operating standards.
• Assist in implementing and controlling store procedures and Goodwill policy.
• Accurately complete the daily, weekly and monthly reports on time.
• Assist in maintaining daily and weekly cash handling and banking procedures.
• Adhere to established store hours and check security of building upon opening and closing.
• Ensure store safety and security.
• Responsible for fulfilling all frontline staff duties as assigned.
• Follow Goodwill safety practices.
• Comply with Goodwill attendance and punctuality standards of behavior.
• Effectively communicate the mission of Goodwill to customers and donors.
• Promote and support Goodwill activities and initiatives.

Benefits

• Up to 20 paid vacation days in the first year
• Professional development services
• Personal support services
• Tuition reimbursement
• 401(k) plan with employer match after six months
• Medical, Dental, Life, Disability and Accidental insurances available
• 20% discount at the greater Grand Rapids retail stores