About The Position

The Assistant Manager performs general operational duties, including operating equipment; stocking and rotating ingredients from delivery to storage, work areas, and the walk-in cooler; preparing products; receiving and processing telephone and internet orders; counting inventory; completing paperwork; and cleaning equipment and the facility. On-the-job training includes customer service orientation, an interactive computer program, and hands-on practice. The role requires customer service skills to understand and communicate verbally and in writing with customers and co-workers, both by phone and in person. Delivery-related duties require safely driving a personal vehicle, navigating roads and maps, and handling adverse terrain and stairs at delivery sites while carrying products. The position also requires accurate basic arithmetic for making monetary change, with a calculator permitted.

Requirements

  • Ability to comprehend and communicate verbally and in writing with customers and co-workers, both over the phone and in person.
  • Ability to safely drive a personal vehicle and navigate roads, maps, adverse terrain, and stairs while carrying products.
  • Ability to add, subtract, multiply, and divide accurately to make correct monetary change; a calculator may be used.
  • Ability to perform the listed physical activities and tolerate varying temperatures and conditions inside and outside.

Responsibilities

  • Operate equipment.
  • Stock and rotate ingredients from delivery to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone and internet orders.
  • Count inventory and complete paperwork.
  • Clean equipment and the facility.
  • Provide customer service and communicate with customers and co-workers by phone and in person.
  • Safely drive a personal vehicle and navigate roads, maps, delivery-site terrain, and stairs while carrying products.
  • Accurately calculate monetary change.
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