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Client Services Manager/Administrative Assistant

Ameriprise Financial Services, LLCDublin, OH
$50,000Onsite

About The Position

Step into an instrumental role at the heart of a fast-paced, client-focused financial planning office. As an Administrative Assistant, you will help ensure the practice operates efficiently while delivering a high-touch, personalized experience that sets us apart. You’ll work closely with financial advisors, clients, and the home office—acting as both an operational anchor and a relationship builder. This is more than an administrative role—it’s an opportunity to play a key part in delivering exceptional client experience and supporting a growing financial advisory business.

Requirements

  • 3+ years of client service or administrative experience
  • Exceptional attention to detail and strong organizational skills
  • Proactive, self-starter mentality with the ability to anticipate needs
  • Strong communication skills and a polished, professional presence
  • Ability to manage multiple priorities in a fast-paced environment
  • Positive attitude with a desire to learn and grow

Nice To Haves

  • Ameriprise Financial previous experience preferred

Responsibilities

  • Serve as a primary point of contact for clients, delivering responsive and professional service
  • Build strong client relationships through ongoing communication (calls, emails, and personal touches like birthday/holiday outreach)
  • Manage daily office workflow to ensure smooth, efficient operations
  • Coordinate calendars, schedule meetings, and proactively support advisor priorities
  • Prepare and maintain client profiles, open accounts, and process transfers
  • Handle transaction requests and coordinate with the home office when needed
  • Schedule client and prospect meetings
  • Support initiatives that drive client engagement and long-term growth

Benefits

  • Health Insurance
  • 401k

Career Resources

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