Preschool & Afterbell Family Services Administrative Assistant
About The Position
The Preschool & Afterbell Administrative Assistant serves as the welcoming face and primary point of contact for Preschool and Afterbell families, providing customer service and administrative support for a positive, organized, family-centered experience. The role supports daily operations through family communication, student arrival and dismissal procedures, phone and email correspondence, billing questions, program information, newsletters, menus, and other administrative tasks. This position is not included in classroom staffing ratios and is not a classroom instructional or childcare position. The assistant partners with the Preschool Director, Afterbell Director, and campus administration to support efficient program operations while maintaining a warm and professional environment for scholars, families, and staff.
Requirements
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- AZ IVP Fingerprint Clearance Card and background and criminal history clearance.
- First Aid/CPR.
- Food Handlers Card.
- Strong customer service skills and ability to interact positively with children, families, and staff.
- Ability to maintain professionalism, confidentiality, and discretion.
- Strong organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced school environment.
- Proficiency with email, Google Workspace, Microsoft Office, and basic administrative systems.
- Demonstrates alignment with Leman Academy’s mission, vision, and core values.
- Communicates clearly, professionally, and respectfully.
- Demonstrates reliability, flexibility, and a team-oriented mindset.
- Maintains a positive attitude and contributes to a welcoming school culture.
- Ability to work independently while supporting the needs of the Preschool and Afterbell teams.
- Ability to sit, stand, walk, and move throughout the work environment.
- Ability to communicate effectively in person and by phone.
- Ability to work in a school environment with young children and families.
- Ability to perform general office tasks, including filing, computer work, and organization.
Nice To Haves
- Experience working in a school, preschool, childcare, or customer service environment.
- Experience with billing systems, student information systems, or family communication platforms.
- Bilingual skills.
Responsibilities
- Welcome Preschool and Afterbell families, scholars, and visitors with a positive, professional, service-oriented attitude.
- Serve as the first point of contact for families entering and exiting Preschool and Afterbell areas.
- Assist with arrival and dismissal while following safety and security procedures.
- Maintain a professional and organized reception area.
- Respond to family questions and direct concerns to the appropriate staff member.
- Build positive family relationships through timely, respectful, solution-focused communication.
- Answer incoming phone calls and respond to emails in a timely and professional manner.
- Assist families with general questions about schedules, procedures, billing, menus, and program information.
- Prepare and distribute newsletters, reminders, and family updates.
- Maintain accurate family communication records.
- Assist with Preschool and Afterbell billing inquiries, account questions, and payment communication.
- Support enrollment paperwork, forms, and administrative documentation.
- Maintain program calendars, menus, and family-facing materials.
- Perform data entry and organize records related to Preschool and Afterbell operations.
- Assist leadership with special projects and operational tasks.
- Follow safety, security, and confidentiality procedures.
- Monitor access to Preschool and Afterbell spaces according to campus protocols.
- Maintain confidentiality of scholar and family information.
- Support a safe, welcoming, and organized environment for scholars and families.
- Provide operational support without responsibility for classroom supervision or staff-to-scholar ratio requirements.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
