Administrative Assistant- Family Services

May Institute•Randolph, MA

2d•Onsite

About The Position

The Administrative Assistant supports Family Services at May Center School in Randolph, Massachusetts. The role coordinates student records, reporting, and communications while providing day-to-day support to school leadership. Duties include maintaining student records, submitting attendance reports to school districts, coordinating mail and progress report mailings, tracking parent communications, processing records requests, updating staff and family contact information, and assisting with school operations and front office coverage.

Requirements

High school diploma or GED.
Two years of administrative, office, secretarial, or clerical experience in a medical treatment setting.
Proficiency in Microsoft Excel, PowerPoint, and Word.
Strong organizational skills and ability to manage multiple priorities.
Experience working with various funding sources, including private health insurance.
Excellent written and verbal communication skills.

Responsibilities

Create and maintain student record books, file paperwork, update rosters, and close charts upon discharge.
Submit monthly attendance reports to school districts and coordinate with internal departments to ensure accuracy.
Handle incoming and outgoing mail and track quarterly student progress report mailings.
Collect weekly parent communication documentation from residential programs.
Work with the records department on SSD and other document requests.
Update staff and family information in databases and email lists.
Assist with special projects and provide receptionist and front office coverage as needed.