Administrative Assistant II - Hotel

Little Creek Casino Resort•Shelton, WA

About The Position

The Administrative Assistant II provides administrative and operational support to the Hotel Department in a fast-paced hospitality environment. The position performs all Level I administrative duties and provides complex administrative support, including interpreting organizational policies and assisting departments with compliance. It drafts departmental policies, procedures, and correspondence; responds to information requests; coordinates meetings and travel; tracks attendance; and compiles statistical reports. The role also supports internal control and Tribal-State Compact compliance for Casino Operations and helps ensure compliance with Tribal Gaming Commission regulations. The position may supervise or guide lower-level employees and may assist with overflow work or provide coverage for other administrative staff.

Requirements

  • High school diploma or GED.
  • Five years of experience and training in an administrative-related position, or a combination of education and experience.
  • Proficiency with Microsoft Word, Excel, PowerPoint, Access, and Paylocity, and ability to work with department-specific systems and applications.
  • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to present information effectively and respond to questions from managers, clients, customers, and the public.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
  • Ability to solve practical problems in situations with limited standardization and interpret written, oral, diagrammatic, or schedule-form instructions.
  • Class III Gaming License issued by the Squaxin Island Gaming Commission.
  • May require department-specific licenses and registrations.

Nice To Haves

  • Higher-level education is preferred.

Responsibilities

  • Perform Level I administrative and office support duties, including answering and routing calls, assisting with daily administrative needs, composing correspondence, maintaining files and calendars, ordering supplies, processing payroll, scheduling appointments, and recording meeting minutes.
  • Perform complex administrative support for the department.
  • Interpret organizational policies and assist departments with compliance.
  • Draft and type departmental policies, procedures, and correspondence for the department and/or Manager.
  • Respond to requests for information from other departments and the public.
  • Coordinate meetings and conferences and arrange departmental or Manager travel schedules and reservations.
  • Track attendance and report issues to the Manager, including potential disciplinary matters.
  • Gather data and compile and type statistical reports.
  • Support internal control and Compact compliance regarding Casino Operations and ensure compliance with Tribal Gaming Commission regulations.
  • Know all events occurring on the property.
  • Attend mandatory meetings and training.
  • Maintain confidentiality and display sensitivity to Native American culture.
  • Comply with Little Creek Human Resource Policies, departmental policies, and other applicable regulations.
  • May supervise or guide the performance of lower-level positions.
  • Perform other duties as assigned.
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