Administrative Assistant Jobs in Raleigh, FL

About The Position

Requirements

• 2–4 years of experience in phone-based sales working with inbound or outbound leads in a sales support or administrative sales support role.
• Proven ability to manage and follow up on a high volume of inbound and outbound calls, emails, and texts.
• Strong customer service skills with a focus on building rapport and guiding prospects toward booking appointments.
• Sales-oriented personality with a demonstrated willingness to take initiative and proactively pursue opportunities.
• Experience providing administrative support to leadership or sales teams.
• Comfort making outbound calls and handling inbound inquiries in a professional and persuasive manner.
• Excellent verbal and written communication skills for interacting with leads, customers, vendors, and internal team members.
• Strong organizational skills with the ability to manage multiple tasks, leads, and deadlines simultaneously.
• Basic proficiency with common office tools and systems used for scheduling, communication, and record-keeping.

Nice To Haves

• Bachelor’s degree preferred but not required.
• Experience in administrative sales support or sales administration in a fast-paced environment.
• Customer support or customer service background in a phone-based or client-facing role.
• Construction industry experience is not required but an interest in construction, design, or related fields can be beneficial.
• Ability to adapt to a startup environment where processes may evolve and responsibilities may expand over time.
• Interest in growing into project management, design, sales, or related roles as the company scales.

Responsibilities

• Manage approximately 15 inbound leads per day by promptly calling, emailing, and texting each prospect with the goal of scheduling meetings in the showroom or with the sales manager.
• Handle 20 or more outbound leads per day, proactively reaching out via phone, email, and text to generate interest and secure appointments.
• Re-engage past prospects who did not previously book appointments, following up consistently to convert them into scheduled meetings.
• Serve as the administrative assistant to the Vice President of Operations and the Sales & Operations leadership, providing comprehensive administrative support.
• Support all construction projects with administrative tasks, including pulling permits, ordering supplies, and coordinating with vendors as directed.
• Coordinate with vendors by making calls, sending emails, and tracking responses to ensure timely delivery of materials and services.
• Assist with the preparation, organization, and tracking of sales proposals to support the sales process and help close business.
• Contribute to marketing efforts by supporting campaigns, outreach, and other promotional activities as needed.
• Greet all guests in the showroom warmly, ensuring they feel welcome and well-informed throughout their visit.
• Provide snacks and beverages to showroom visitors and offer guided tours of the showroom, highlighting products and services.
• Maintain a professional, organized, and customer-focused showroom environment that reflects the company’s brand and values.
• Perform general administrative duties such as scheduling, document preparation, and data entry to support daily operations.
• Collaborate closely with the small internal team, communicating effectively to support rapid growth and evolving business needs.
• Demonstrate initiative by identifying opportunities to improve processes and enhance the customer and prospect experience.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)