Administrative Assistant

Northwestern Mutual•Milwaukee, WI

About The Position

Provides administrative support to ensure efficient operations within the department or division. Supports leaders and employees with organizational and communication tasks and handles confidential and time-sensitive materials. Uses a variety of organizational concepts, practices, and procedures to complete duties accurately and deliver high-quality work on time. The role organizes meetings and appointments; creates and updates documents and materials; supports reports and dashboards; serves as a contact for technology access and services; manages department supplies; arranges travel; processes invoices and expense reports; takes meeting minutes; and provides administrative support to the department. It also handles sensitive information confidentially and completes projects and other department-specific duties as assigned.

Requirements

Three or more years of administrative or assistant experience.
High school diploma or equivalent.
Proficiency in Microsoft Office at intermediate levels.
Proficiency in general technology.
Strong organizational and planning skills.
Excellent written and verbal communication skills.
Attention to detail and problem-solving skills.
Strong time-management skills and the ability to multitask and prioritize work.

Nice To Haves

College coursework preferred.

Responsibilities

Organize and schedule meetings and appointments.
Create materials such as spreadsheets, presentations, memos, letters, faxes, and forms.
Assist in preparing and updating reports and dashboards.
Serve as a point of contact for technology access and services, often functioning as the PC/LAN contact.
Maintain department supplies, anticipate needs, and place orders.
Arrange travel as needed.
Prepare and monitor invoices, and submit and reconcile expense reports.
Take meeting minutes as needed.
Serve as a departmental resource for office and administrative functions.
Work on projects as requested.
Handle sensitive information confidentially.
Complete other department-specific duties as assigned.
Optimize administrative and documentation operations, monitor processes, and identify improvements and workflow best practices.
Proofread work for presentation, content, accuracy, and quality.
Prioritize and manage workloads to meet service-level agreements amid deadlines, competing initiatives, and multiple stakeholders.
Use digital products and technologies to solve problems and adapt to new and emerging technologies.