Administrative Assistant - Commercial Insurance
About The Position
The Policy Service Associate provides administrative and clerical support to department members and works directly with Account Managers to assist with client service requests. The role supports processing endorsements, cancellations, and binders; requests worksheets and experience modifications at renewal; and verifies and maintains account files. It also assists with maintaining client relationships and involves learning to use carrier websites for online quoting. The associate learns to become more independent and proficient in tasks performed for others, with the aim of serving clients directly in the future and managing their own book of business. The role takes primary direction from an assigned mentor. The position is based onsite and requires working five days per week in the office. HUB provides structured training, licensing support, and ongoing development opportunities. A Property & Casualty license is required if the employee does not already hold one; HUB pays for the license and allocates business hours for exam study.
Requirements
- High school diploma or GED.
- At least 2 years of office or administrative experience.
- Excellent communication and interpersonal skills.
- Ability to work in a team environment.
- Computer proficiency, including Microsoft Office Suite and Outlook.
- Obtain a Property & Casualty license if not already licensed; HUB will pay for the license and provide business hours for exam study.
Nice To Haves
- Some college education.
- Insurance experience.
Responsibilities
- Provide administrative and clerical support to department members.
- Work with Account Managers to assist with processing client service requests.
- Process endorsements, cancellations, and binders.
- Request worksheets and experience modifications at renewal.
- Verify and maintain account files.
- Assist with maintaining client relationships.
- Learn to use carrier websites for online quoting.
- Develop independence and proficiency in tasks with the goal of serving clients directly and handling an own book of business.
- Take primary direction from an assigned mentor.
Benefits
- Structured training, licensing support, and ongoing development opportunities.
- Competitive pay with comprehensive health benefits.
- Retirement savings matching.
- Company-paid life and disability plans.
- Generous paid time off.
- Paid parental leave.
- Wellbeing program supporting work/life balance.
- Collaborative, high-performing culture and opportunities for career growth.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
