Administrative Assistant - Commercial Insurance

HUB International • Gillette, WY

4d • Onsite

About The Position

The Policy Service Associate provides administrative and clerical support to department members and works directly with Account Managers to assist with client service requests. The role includes processing endorsements, cancellations, and binders; requesting worksheets and experience modifications at renewal; and verifying and maintaining account files. The associate also helps maintain client relationships and learns to use carrier websites for online quoting. With guidance from an assigned mentor, the associate develops greater independence and proficiency in supporting clients directly and eventually handling their own book of business. The role is based onsite and requires a full five-day work week in the office.

Requirements

• High school diploma or GED.
• At least 2 years of office or administrative experience.
• Excellent communication and interpersonal skills.
• Ability to work in a team environment.
• Proficiency using computers, including Microsoft Office Suite and Outlook.
• Obtain a Property & Casualty license if not already licensed; HUB will pay for the licensing and allocate business hours for exam study.

Nice To Haves

• Some college education.
• Insurance experience.

Responsibilities

• Provide administrative and clerical support to department members.
• Assist Account Managers with processing client service requests.
• Process endorsements, cancellations, and binders.
• Request worksheets and experience modifications at renewal.
• Verify and maintain account files.
• Assist with maintaining client relationships.
• Learn to use carrier websites for online quoting.
• Develop proficiency and independence in client service tasks, with the goal of serving clients directly and handling an independent book of business.

Benefits

• Structured training, licensing support, and ongoing development opportunities.
• Competitive pay with comprehensive health benefits.
• Retirement savings matching.
• Company-paid life and disability plans.
• Generous paid time off.
• Paid parental leave.
• Wellbeing program designed to support work/life balance.
• Collaborative culture, community engagement, and opportunities for career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED