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ADMINISRATIVE ASSISTANT

BUCKELEW PROGRAMS•San Rafael, CA
•$25 - $26•Onsite

About The Position

Buckelew Programs is hiring an Administrative Assistant to support its Residential Support Services (RSS) program. Under the supervision of the Program Director, this position provides administrative and clerical support for program operations and co-manages administrative duties at headquarters and four locations in Marin County. Work includes maintaining offices and program records, compiling data, generating reports, and learning and operating multiple Electronic Health Record (EHR) and data systems. The Administrative Assistant serves as an on-site resource for these systems and supports general office functions and staff needs.

Requirements

  • High school diploma or equivalent.
  • At least two years of recent administrative experience.
  • Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Ability to manage multiple priorities, meet deadlines, and work independently or as part of a team.
  • Strong numerical and data-entry skills and basic arithmetic competency.
  • Knowledge of HIPAA regulations and experience working in confidential environments.
  • Ability to establish professional working relationships across all levels of staff.
  • Valid California driver’s license, an insurable driving record, and reliable transportation.
  • Ability to pass a Live Scan fingerprint background check.

Nice To Haves

  • Associate degree.
  • Administrative experience in behavioral health or a related environment.
  • Experience with EHR systems or databases.
  • Bilingual and bicultural ability.

Responsibilities

  • Manage data entry and reporting for assigned programs using multiple EHR systems and databases to meet billing and compliance requirements.
  • Maintain records for bed board entries, client admissions and discharges, demographics, services, rental reports, and insurance verification.
  • Manage Community Care Licensing data at four locations.
  • Provide technical assistance to staff, interns, and volunteers using data systems.
  • Track and monitor due dates and escalate issues as appropriate.
  • Staff the headquarters front desk and reception area, welcoming visitors professionally.
  • Maintain clean, organized, and productive office spaces in alignment with agency values.
  • Provide customer support at RSS sites when interacting with staff, clients, providers, and families.
  • Perform clerical duties such as answering and routing calls, checking voicemail, filing, copying, taking meeting minutes, and drafting routine correspondence while maintaining HIPAA compliance.
  • Maintain office equipment and supply inventory and coordinate maintenance as needed.
  • Track and distribute marketing and program materials and fulfill internal and external requests.
  • Coordinate staff meetings, including scheduling, reserving rooms, setting up virtual access, preparing agendas, and taking minutes.
  • Assist with month-end activities, including submitting petty cash receipts, mileage logs, and related documentation.
  • Review billing submissions for accuracy and work with county and finance departments to resolve discrepancies.
  • Assist the Program Director with rent collection tracking and reporting, and collaborate with Finance on accounts receivable and payable.
  • Serve as the RSS program Health and Safety Coordinator; support safety protocols and conduct monthly drills as assigned.
  • Track and document vehicle maintenance.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term disability insurance
  • Employee Assistance Program
  • Flexible spending accounts for health, dependent, and transit costs
  • Retirement savings plan with company match
  • Paid meal breaks
  • Eligibility for loan forgiveness
  • Continuing education credits through the company learning management system
  • Generous paid time off

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