Administrative Assistant Jobs in Lakeland, TN

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Administrative Assistant (81809)

Iona University•New Rochelle, NY

About The Position

The Administrative Assistant is a full-time, non-exempt position providing essential administrative support to Iona University’s Office of Residential Life. The role supports professional and paraprofessional staff and responds to students, parents, vendors, and other campus and outside constituencies. The position reports directly to the Director of Residential Life. The Administrative Assistant supports office operations, including calendars, appointments, meetings, travel arrangements, supplies, files, correspondence, reports, and college forms. The role uses StarRez, PeopleSoft, 25Live, and Maxient for day-to-day work; handles mail and office equipment coordination; and helps maintain an organized office. The position also maintains confidential occupancy and financial records, collects student fines or payments, and prepares deposit slips. The role assists with Residential Life and Student Life events and activities, including move-in, closings, training sessions, room selection, RA selection, after-hours events, and Commencement. It also assists with training, scheduling, and accountability for student office assistants. Hours traditionally are 9 a.m.–5 p.m., Monday through Friday, but may vary during peak periods and include evening and weekend work as required.

Requirements

  • Proficiency with standard Microsoft Office applications.
  • Conversance with social media platforms.
  • A bachelor's degree is strongly preferred.
  • Prior work in Residential Life or higher education is preferred.
  • One to two years of experience in higher education or related experience is preferred.
  • Evening and weekend work is required as needed.

Nice To Haves

  • Experience with faith-based organizations.

Responsibilities

  • Provide general administrative support to the Director, Assistant Directors, Residence Hall Directors, and other Residential Life staff.
  • Schedule appointments, maintain calendars, arrange and confirm meetings, and coordinate travel schedules, accommodations, and budgets.
  • Maintain office operations, including purchasing and tracking supplies, managing files, and handling general office functions.
  • Prepare correspondence, reports, college forms, and other required materials.
  • Use StarRez, PeopleSoft, 25Live, and Maxient to support day-to-day tasks.
  • Sort and distribute office mail and maintain an organized and clean office.
  • Coordinate with vendors to support the operation of office equipment and availability of supplies.
  • Answer phones, take messages, and route calls to appropriate personnel.
  • Engage with students, parents, staff, faculty, vendors, and members of the campus community and assist with their requests and questions.
  • Maintain sensitive and confidential information with judgment and in accordance with College policies.
  • Maintain accurate occupancy records, collect student fines or payments, and prepare deposit slips for funds deposited with the Finance department.
  • Provide support for special events and activities, including opening move-in, closings, training sessions, room selection, RA selection, after-hours events, and Commencement.
  • Provide support to the Division of Student Life as needed.
  • Assist with training, scheduling, and accountability of student office assistants, including training in customer service, office operations, and referrals.
  • Perform other duties as assigned.

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