Customer Service Specialist/Administrative Assistant

Town of Lexington • Lexington, SC

7d

About The Position

The Town of Lexington is hiring a Customer Service Specialist in the Transportation Department. Under occasional supervision, this position performs administrative, clerical, and customer service duties supporting the Transportation, Planning & Building, and Special Funds Departments. The successful applicant will be organized, efficient, detail-oriented, and have excellent communication, computer, and customer service skills.

Requirements

• High school diploma or GED equivalent, supplemented by two to three years of customer service and/or administrative experience, or an equivalent combination of education, training, and experience providing the required knowledge, skills, and abilities.
• Ability to communicate professionally with the public and staff, manage multiple priorities, maintain accurate records, and work effectively in a team environment.
• Excellent communication, computer, and customer service skills.
• Organized, efficient, and detail-oriented.

Responsibilities

• Greet visitors and answer telephone calls.
• Respond to public inquiries and complaints.
• Prepare correspondence and reports.
• Maintain records.
• Process work orders and monitor outstanding work order requests.
• Assist with permits and Freedom of Information Act (FOIA) requests.
• Provide general administrative support to department staff.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED