Administrative Assistant (88676)
About The Position
The Administrative Assistant supports a large-scale security operation by providing administrative support across the department and coordinating with client contacts. The role focuses on officer post orders, time-off requests, schedule accommodations, invoice accuracy, and operational reporting. It uses company and client technology platforms, including Salesforce, to coordinate work and submit cases as needed. The position requires flexibility to respond to changing departmental needs in a fast-paced, results-driven environment; irregular schedules may be required from time to time.
Requirements
- High school diploma or GED.
- At least 3 years of prior administrative support or related experience is preferred.
- Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
- CRM experience or exposure to other software is required.
- Ability to maintain professionalism and respond calmly and politely.
- Strong attention to detail and ability to meet strict deadlines.
- Ability to maintain confidentiality.
- Excellent organizational skills.
- Strong interpersonal and communication skills.
- Ability to be flexible, work as a team player, and interact professionally with internal and external customers.
- Flexible availability; irregular schedules may be required from time to time.
Nice To Haves
- Salesforce experience; training will be provided.
- Ability to obtain a Secret Clearance.
Responsibilities
- Coordinate with field and client leadership to capture, review, and edit officer post orders accurately.
- Track priority action items using company and client databases.
- Understand shift operations and scheduling for a 24x7 operation.
- Monitor schedule accommodations and initiate related processes as instructed.
- Assist with scheduling duties when demand exceeds the scheduling team's capacity.
- Process time-off requests in a timely manner.
- Verify invoice billing data against the internal database.
- Assist with preparing weekly and monthly operational reports for the client.
- Provide payroll and billing support as needed.
- Learn and use Salesforce to submit cases as needed.
- Prepare correspondence, reports, special projects, and spreadsheets.
- Perform large-scale data entry in a timely manner.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
