Administrative Assistant (Briarwood Family Residence)
About The Position
The Administrative Assistant provides administrative support to the Program Director, Social Services Supervisor, and social services staff, including helping prepare social service documentation and referrals. The role also serves as receptionist, answering phone calls during the assigned shift, and may act as a liaison between shelter administration and DHS. The position reports directly to the Program Director for administrative and secretarial functions. The employee may be asked to work at another Salvation Army family shelter and may receive additional assignments at the discretion of shelter leadership.
Requirements
- High school diploma or GED.
- Good organizational skills.
- Good writing skills.
- Good communication skills.
Nice To Haves
- Experience using Microsoft Office Suite.
- Experience with database programs and data entry.
- Experience with reception and managing multiple phone lines.
Responsibilities
- Maintain daily and monthly records of resident intakes, discharges, and vacancies, and prepare reports for the Program Director.
- Prepare monthly DHS billing and supporting documentation for the Director of Family Shelters.
- Receive resident referrals and distribute information appropriately.
- Ensure closed cases have current notes and complete discharge information before filing them in closed files.
- Update the resident census and master list daily and distribute them as needed.
- Type letters, memos, requisitions, departmental meeting minutes, and applications upon request.
- Compile monthly statistical reports, including the Audit Document and NSS-2 Report.
- Assist city and state officials during audits.
- Assist the Children’s Services Supervisor and Board of Education Liaison in tracking resident school attendance.
- Maintain a logbook of infractions, written warnings, incidents, and unusual resident activity.
- Maintain a log of staff daily attendance and approved absences.
- Attend community board meetings.
- Answer telephones professionally and promptly during the assigned shift.
- Provide receptionist and administrative support to shelter staff and help prepare social service documentation and referrals.
- Work at another Salvation Army family shelter or take on additional assignments when directed by shelter leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
