Administrative Assistant

Metropolitan Council on Jewish Poverty•New York, NY

11d•Onsite

About The Position

The part-time Administrative Assistant will work with case management staff to collect required documentation from Holocaust Survivors enrolled in the home delivery program. The role includes assisting case workers with mailing forms for clients to sign and uploading client documentation to an online database. The primary work location is One State Street Plaza, 24th Floor, New York, NY 10004, with travel throughout New York City's five boroughs required. The position is scheduled Tuesdays through Thursdays, 9:00 a.m. to 5:00 p.m., for 24 hours per week.

Requirements

High school diploma required.
At least 2 years of work experience in administrative or office work.
Fluency in English.
Willingness to travel throughout the five boroughs of New York City.
Ability to handle sensitive and confidential information with discretion.
Ability to communicate with colleagues, clients, and external partners.
Strong organizational and time-management skills.
Proficiency in MS Office (Word, Excel, PowerPoint) and other relevant software.
Excellent written and verbal communication skills.
Compassionate and empathetic nature, with a willingness to assist and support Holocaust Survivors.

Nice To Haves

Bachelor's degree preferred.
At least 2 years of experience working with clients preferred.
Additional language capacities preferred.

Responsibilities

Assist case workers with collecting and uploading clients' forms and documents, ensuring accuracy and attention to detail.
Compile required documentation from Holocaust Survivors enrolled in the home delivery program.
Conduct occasional home visits to obtain client signatures on essential documents.
Maintain accurate and organized records of client interactions and documentation received.
Collaborate with team members to improve administrative processes and procedures in the home delivery program.
Interact with clients professionally and compassionately, providing support and assistance.
Perform additional responsibilities as required.