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Senior Claims Adjuster Workers Compensation - CA desk

Gallagher•San Diego, CA
•Remote

About The Position

Gallagher Bassett is hiring a Senior Claims Adjuster to handle California workers compensation claims. This fully remote role applies claims-management experience to analyze exposure, plan appropriate actions, and resolve claims. The adjuster works with claimants, clients, and other parties throughout the claims process, providing empathetic customer service and clear, timely communication. Claims must be handled in accordance with client and company policies, procedures, accepted practices, and applicable statutory, regulatory, and ethical requirements. The role investigates, evaluates, and resolves complex workers compensation claims, using analytical and critical-thinking skills to make informed decisions. The adjuster partners with clients to provide solutions and improve claims management, while planning and prioritizing work to serve clients and claimants effectively. A current California adjuster license is required; SIP is optional.

Requirements

  • High school diploma.
  • At least 5 years of related claims experience.
  • At least 5 years of jurisdictional experience.
  • Workers compensation claims background.
  • Active California adjuster license; SIP designation is optional.
  • Appropriately licensed and/or certified in all states in which claims are handled.
  • Knowledge of accepted industry standards and practices.
  • Computer experience with related claims and business software.

Nice To Haves

  • Bachelor's degree.
  • SIP designation.

Responsibilities

  • Analyze claim exposure, determine an appropriate course of action, and resolve claims.
  • Interact with claimants, clients, and other parties involved in the claim process to support effective communication and resolution.
  • Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
  • Handle claims according to client and corporate policies, procedures, and standard methodologies, and comply with statutory, regulatory, and ethical requirements.
  • Document and communicate claim activity accurately and promptly.
  • Investigate, evaluate, and resolve complex workers compensation claims using analytical skills and informed decision-making.
  • Partner with clients to deliver solutions and improve the claims management process.
  • Think critically, solve problems, plan, and prioritize tasks to serve clients and claimants effectively.

Benefits

  • Competitive compensation.
  • Comprehensive benefits programs designed to support well-being.
  • Career development opportunities and ongoing learning.
  • Collaborative, people-first culture with accessible leadership.
  • Opportunity to do meaningful work with global reach and local impact.

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