Adjuster Jobs

About The Position

Requirements

• At least 5 years of related property claims experience.
• Strong experience handling complex residential and commercial property losses.
• Previous experience adjusting complex property or liability claims; the qualifications section states general experience in excess of 10 years handling claims or working within an industry segment.
• Excellent knowledge of insurance coverage interpretation, customs, and practices.
• Excellent investigation, negotiation, and claims management skills.
• Good verbal and written communication skills and strong customer service abilities.
• Excellent attention to detail.
• Strong analytical and mathematical ability.
• Strong organizational and interpersonal skills.
• Basic computer knowledge.
• Ability to work independently and conduct field inspections.
• Must hold licenses required by state and local jurisdictions.
• Must have a valid driver's license.
• Must complete designated courses while in the position in order to advance.
• Requires two years of college or an equivalent combination of education and experience.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Examine claims forms, policies and endorsements, client instructions, and other records to determine coverage.
• Mentor adjusters and co-adjust losses with other staff.
• Investigate claims and assist other staff by interviewing claimants, witnesses, and other interested parties; obtaining official reports; inspecting physical damage; comparing claim information with evidence; and consulting experts.
• Set estimated loss values for clients.
• Prepare reports by collecting and summarizing information required by clients, local, state, and federal government, and Crawford & Company.
• Communicate adjustment recommendations to appropriate parties after determining liability.
• Recommend litigation when appropriate.
• Present evidence and serve as an expert witness at legal proceedings.
• Comply with federal and state regulations and corporate quality standards to maintain the company’s reputation and insurance product integrity.
• Maintain professional and technical knowledge through continuing education.
• Make sales calls to solicit new business.
• Conduct field inspections and work independently.
• Travel and work variable or on-call hours, including beyond normal business hours when required.

Benefits

• Competitive base pay.
• Bonus/incentive pay and other performance-based rewards, if applicable.
• Medical, dental, and vision plans.
• Prescription drugs.
• HSA, HRA, and FSA accounts.
• Paid holidays, vacation, and sick leave.
• 401(k) retirement plan.
• Tuition assistance.
• Paid parental leave.
• Supplemental health benefits.
• Enhanced mental health support at no cost.
• Virtual physical therapy at no cost.
• Caregiving services at no cost.
• Life Assistance Program at no cost.
• Training programs that promote continuous learning and career progression.