Field Claims Adjuster - Auto Damage - Santa Cruz, CA

Military Spouse Corporate Career Network•Santa Cruz, CA

7d•Onsite

About The Position

Progressive is hiring an Auto Damage Claims Adjuster to serve as the point of contact for customers and direct and make decisions about vehicle repairs from start to finish. The adjuster manages an independent inventory of claims, works closely with body shops and other parties to negotiate repair pricing, and assesses liability. The position is based in the field and includes access to a company car and frequent driving within an assigned territory. Adjusters may cover assignments outside their assigned area and may occasionally need to report to an office. The territory is Santa Cruz, California, with candidates sought from Santa Cruz, Watsonville, Scotts Valley, Salinas, and Monterey.

Requirements

At least four years of relevant work experience, including one year of appraisal/estimatics or insurance experience; OR an associate's degree and at least three years of relevant work experience, including one year of appraisal/estimatics or insurance experience; OR a bachelor's degree and at least one year of appraisal/estimatics or insurance experience.
Valid driver's license and auto insurance.
Must comply with Progressive's driving standards and/or policies.
Leadership and conflict-management skills, strong attention to detail, and a passion for excellent customer service.

Nice To Haves

Extensive estimating experience.

Responsibilities

Complete vehicle inspections and write estimates.
Determine total loss evaluations and set clear expectations and timelines.
Negotiate the repair process with body shops.
Document claim information and make decisions consistent with claims standards and local laws.
Evaluate and handle claim payments and resolve claims without payments.
Review and determine the validity of supplement requests.

Benefits

401(k) with dollar-for-dollar company match up to 6%.
Medical, dental, and vision coverage, including free preventative care.
Wellness and mental health programs.
Health care flexible spending accounts and health savings accounts.
Life insurance.
Paid time off, including volunteer time off.
Paid and unpaid sick leave where applicable.
Short- and long-term disability.
Parental and family leave.
Military leave and pay.
Employee Resource Groups and a diverse, inclusive, and welcoming culture.
Career development and tuition assistance.
Annual cash incentive payment up to 16% of eligible earnings based on company performance.