Field Claims Adjuster - Auto Damage - Roseville, CA

Military Spouse Corporate Career Network•Roseville, CA

7d•Onsite

About The Position

Progressive is hiring an Auto Damage Claims Adjuster to serve as the point of contact for customers and direct and make decisions about vehicle repairs from beginning to end. The adjuster manages an individual claim inventory independently and works closely with body shops and other parties to negotiate repair pricing and assess liability. This is a field position involving frequent driving within an assigned geographic area; the adjuster may also cover assignments outside that area and may occasionally report to an office. Candidates must reside in the Roseville, Folsom, Citrus Heights, Fair Oaks, Antelope, or Rancho Cordova, California area. The position offers access to a company car. Compensation is $35.29–$43.17 per hour, depending on experience, with an annual cash gainshare incentive of up to 16% of eligible earnings based on company performance. The role involves working in field, office, body shop, network shop, or service center environments and may require physical activity and exposure to body-shop fumes, dust, and odors.

Requirements

At least four years of relevant work experience, including one year of appraisal/estimatics or insurance experience; or an associate's degree and at least three years of relevant work experience, including one year of appraisal/estimatics or insurance experience; or a bachelor's degree and at least one year of appraisal/estimatics or insurance experience.
Valid driver's license and auto insurance.
Must comply with Progressive's driving standards and/or policies.
Must reside in the Roseville, Folsom, Citrus Heights, Fair Oaks, Antelope, or Rancho Cordova, California area.
Able to move and/or lift 20 pounds.
Leadership and conflict-management skills, attention to detail, and a commitment to customer service are identified as qualities of ideal candidates.

Nice To Haves

Extensive estimating experience.

Responsibilities

Complete vehicle inspections, write estimates, determine total-loss evaluations, and set clear expectations and timelines.
Negotiate the repair process with body shops.
Document claim information and make decisions consistent with claims standards and local laws.
Evaluate and handle claim payments and resolve claims without payments when applicable.
Review and determine the validity of supplement requests.
Manage an individual claim inventory and work with customers, body shops, and others to direct the repair process and assess liability.

Benefits

401(k) with dollar-for-dollar company match up to 6%.
Medical, dental, and vision coverage, including free preventative care.
Wellness and mental health programs.
Health care flexible spending accounts and health savings accounts.
Life insurance.
Paid time off, including volunteer time off.
Paid and unpaid sick leave where applicable.
Short- and long-term disability.
Parental and family leave.
Military leave and pay.
Career development and tuition assistance.
Annual cash gainshare incentive payment up to 16% of eligible earnings based on company performance.
Diverse, inclusive, and welcoming culture with Employee Resource Groups.