Senior Workers Compensation Claims Adjuster - OH

Gallagher•Dublin, OH

9d•Remote

About The Position

Gallagher Bassett is hiring a Senior Workers Compensation Claims Adjuster to manage Ohio workers compensation claims. This fully remote role applies claims management experience to analyze claim exposure, determine appropriate courses of action, and resolve claims. The adjuster works with claimants, clients, and other parties throughout the claims process, providing empathetic customer service and clear, timely communication. Claims must be handled in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The position also partners with clients to develop solutions and improve claims management processes.

Requirements

High school diploma.
At least 5 years of related claims experience.
Appropriate licensure and/or certification in all states in which claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.

Responsibilities

Investigate, evaluate, and resolve complex workers compensation claims.
Analyze claims exposure, make informed decisions, plan appropriate courses of action, and bring claims to resolution.
Communicate and coordinate extensively with claimants, clients, and other parties involved in the claims process.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, standard methodologies, and applicable statutory, regulatory, and ethical requirements.
Document and communicate claim activity accurately and promptly to support claim outcomes.
Partner with clients to deliver solutions and enhance claims management processes.
Think critically, solve problems, plan, and prioritize tasks to serve clients and claimants effectively.