Transportation Claims Adjuster - Property Damage

Acrisure•Atlanta, GA

3d•$75,000 - $85,000•Onsite

About The Position

Acrisure is seeking an experienced Transportation Claims Adjuster to handle property damage and liability claims involving commercial auto, trucking, and transportation exposures. The role investigates and evaluates claims, assesses coverage and liability, determines damages, establishes reserves, negotiates settlements, and supports timely and appropriate claim resolution. The ideal candidate has experience in a third-party administrator (TPA) environment and significant commercial transportation claims experience, including strong knowledge of automobile physical damage (APD) and property damage claims. Cargo claims experience is beneficial. The position handles claims involving specialized motor coach and trucking programs and may involve complex or escalated matters across multiple jurisdictions. The adjuster works with internal teams, vendors, clients, insureds, claimants, attorneys, and other stakeholders. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Acrisure describes itself as a global fintech leader connecting clients with insurance and other solutions. Since 2013, it has grown from $38 million to approximately $5 billion in revenue and employs approximately 20,000 colleagues in 19 countries. The posted base compensation range is $75,000–$85,000; placement depends on factors including skills, experience, qualifications, location, and internal equity. Eligibility and waiting periods may apply to some benefits, which may vary by subsidiary entity and geographic location.

Requirements

At least 7 years of commercial auto, trucking, or transportation claims handling experience.
Strong experience handling complex commercial transportation property damage and liability claims.
Strong knowledge of automobile physical damage (APD) claims processes.
Strong understanding of commercial auto and trucking insurance principles, including coverage, liability, damage evaluation, reserving, negotiations, and settlements.
Experience working in a third-party administrator (TPA) environment.
Experience managing claim inventories while maintaining quality, productivity, and regulatory standards.
Experience working effectively in a virtual or remote environment.
Strong analytical, negotiation, problem-solving, and decision-making skills.
Strong organizational skills and ability to manage multiple claims, priorities, and deadlines.
Excellent written and verbal communication skills and ability to build effective relationships with clients, insureds, claimants, vendors, and internal stakeholders.
Proficiency with claims management systems and Microsoft Office applications.
High school diploma or equivalent.
Active adjuster license.
Comfort with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Nice To Haves

College degree or equivalent education and experience.
Multi-jurisdictional commercial transportation claims experience.
Cargo claims experience.
Experience communicating with attorneys or law firms regarding represented property damage claims.
Multi-jurisdictional adjuster licensing.
Additional insurance education, professional designations, or claims-related certifications.

Responsibilities

Investigate and manage automobile physical damage (APD), property damage, and related liability claims involving commercial transportation exposures.
Evaluate coverage, liability, damages, reserves, negotiation strategy, and settlement opportunities.
Handle physical damage and property damage claims involving specialized motor coach and trucking programs.
Review complex or escalated claim matters and develop appropriate and timely resolution strategies.
Maintain accurate claim diaries, documentation, reserves, and file activity throughout each claim.
Ensure claims are handled in accordance with applicable state and federal requirements across multiple jurisdictions.
Partner with internal teams, vendors, clients, and other stakeholders to resolve complex or escalated claim matters.
Communicate with clients, insureds, claimants, vendors, and internal business partners to support successful claim outcomes.
Communicate effectively with attorneys and law firms regarding represented property damage claims.
Negotiate settlements and support efficient, accurate, and customer-focused claim resolution.
Perform additional duties and projects as assigned.