Liability Claims Adjuster- Commercial Property Damage

Gallagher•Lower Allen Township, PA

2d•Remote

About The Position

At Gallagher Bassett, the Liability Claims Adjuster helps clients and claimants navigate challenging moments by managing claims with empathy, precision, and partnership. This role applies claims management experience to analyze exposure, determine an appropriate course of action, and resolve claims. The adjuster communicates with parties involved in the claims process, provides customer service to claimants on behalf of clients, and handles claims according to client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. Claim activity must be documented and communicated promptly and efficiently. The position involves investigating, evaluating, and resolving claims, including commercial property damage and auto liability property damage claims. Relevant claim matters include fires, burst pipes, business interruption, theft and vandalism, coverage analysis, policy review, loss evaluation, and damage assessment. The role works in partnership with clients to improve claims management and requires critical thinking, problem-solving, planning, and prioritization. The role is eligible for fully remote work and involves nationwide jurisdictions. The posting identifies adjuster licenses in Texas, Florida, and Georgia, and also lists New York among the role specifics.

Requirements

High school diploma.
At least 3 years of related claims experience.
Appropriate licensing and/or certification in all states in which claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.
Claims background including auto liability claims, commercial property damage claims, liability investigations, third-party recovery, and arbitration experience.
Active adjuster license; the posting lists Texas, Florida, and Georgia and names nationwide jurisdictional experience.

Nice To Haves

Bachelor's degree.

Responsibilities

Analyze claims exposure, determine the appropriate course of action, and resolve claims.
Interact with parties involved in the claim process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements.
Document and communicate claim activity in a timely and efficient manner.
Investigate, evaluate, and resolve auto liability property damage claims.
Partner with clients to deliver solutions and enhance the claims management process.
Think critically, solve problems, and plan and prioritize activities to serve clients.