Claims Adjuster-Transportation Property Damage

Superior Insurance Partners LLC•Saint Petersburg, FL

10h•$65,000 - $85,000•Remote

About The Position

Superior Insurance Partners is seeking a highly qualified and experienced Trucking Property Damage Claims Adjuster to join Seren Specialty Insurance. The role independently manages commercial trucking property damage claims from initial assignment through final resolution. The adjuster investigates and evaluates liability, damages, and coverage; negotiates settlements; communicates with involved parties; and maintains compliant, accurate claim files. The position is 100% remote, with compensation of $65,000–$85,000.

Requirements

Minimum of 3 years of experience handling auto or trucking property damage claims.
Demonstrated experience investigating liability and negotiating third-party property damage settlements.
Strong understanding of commercial trucking operations, accident investigations, and property damage valuation.
Experience evaluating vehicle repair estimates, total losses, towing and storage charges, and loss-of-use claims.
Excellent negotiation, analytical, organizational, and communication skills.
Ability to independently manage a high-volume caseload and prioritize competing deadlines.
Strong attention to detail and commitment to timely, accurate claim documentation.
Ability to work effectively in a fully remote environment.

Responsibilities

Independently manage commercial trucking property damage claims from initial assignment through final resolution.
Investigate and evaluate liability, damages, and coverage considerations associated with commercial auto accidents.
Handle third-party vehicle damage, total losses, loss of use, rental expenses, diminished value, towing, storage, cargo-related property damage, and other property damage exposures.
Review police reports, witness statements, photographs, repair estimates, and investigative findings to determine liability and appropriate settlement values.
Evaluate vehicle repair estimates, total loss valuations, salvage opportunities, and reasonable repair costs.
Identify opportunities for early resolution while controlling claim severity and associated expenses.
Establish, monitor, and maintain accurate claim reserves based on ongoing evaluations and claim developments.
Ensure timely investigation, documentation, and resolution of assigned claims.
Negotiate settlements directly with claimants, attorneys, repair facilities, insurance carriers, and other involved parties.
Develop and execute settlement strategies that minimize claim costs while ensuring fair and appropriate resolutions.
Evaluate and challenge unsupported repair estimates, excessive storage charges, loss-of-use demands, and other questionable damages.
Identify and pursue subrogation and recovery opportunities when appropriate.
Obtain necessary settlement documentation and releases before issuing payments.
Resolve claims within established settlement authority and company guidelines.
Maintain proactive and professional communication with insureds, claimants, attorneys, investigators, and internal stakeholders.
Provide timely claim updates and clearly communicate liability decisions, settlement positions, and next steps.
Build productive relationships with policyholders and transportation industry partners.
Respond promptly to correspondence, inquiries, and time-sensitive claim matters.
Work collaboratively with the claims team to support efficient claim handling and consistent service standards.
Maintain accurate, thorough, and timely claim file documentation.
Ensure compliance with applicable state regulations, claims handling requirements, and company procedures.
Prepare clear liability evaluations, settlement recommendations, and claim summaries.
Monitor claim activity and maintain appropriate diaries and follow-up procedures.
Identify potentially fraudulent, exaggerated, or unsupported claims and escalate concerns when appropriate.
Meet established expectations for claim resolution, file quality, responsiveness, and operational efficiency.