Transportation Claims Adjuster - Property Damage

US Administrator Claims, LLC•Dallas, TX
•$75,000 - $85,000•Onsite

About The Position

Acrisure is seeking an experienced Transportation Claims Adjuster with 7+ years of commercial auto, trucking, or transportation claims handling experience and an active adjuster license. The role manages property damage and liability claims involving commercial auto, trucking, and transportation exposures. Responsibilities include investigating and evaluating claims, assessing coverage and liability, determining damages, establishing reserves, negotiating settlements, and supporting timely and appropriate resolution. The position involves specialized motor coach and trucking programs, complex or escalated claim matters, and compliance across multiple jurisdictions. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. The role requires a high school diploma or equivalent and an active adjuster license. A college degree or equivalent education and experience, multi-jurisdictional adjuster licensing, and additional insurance education, professional designations, or claims-related certifications are beneficial. Compensation is listed at $75,000–$85,000. Acrisure offers a comprehensive benefits package, subject to eligibility and waiting periods, with offerings that may vary by subsidiary and location.

Requirements

  • 7+ years of commercial auto, trucking, or transportation claims handling experience.
  • Experience handling complex commercial transportation property damage and liability claims, with strong knowledge of automobile physical damage (APD) claims processes.
  • Strong understanding of commercial auto and trucking insurance principles, including coverage, liability, damage evaluation, reserving, negotiations, and settlements.
  • Experience managing claim inventories while maintaining quality, productivity, and regulatory standards.
  • Strong analytical, negotiation, problem-solving, and decision-making skills, along with the organizational ability to manage multiple claims, priorities, and deadlines.
  • Excellent written and verbal communication skills and ability to build effective relationships with clients, insureds, claimants, vendors, and internal stakeholders.
  • Proficiency with claims management systems and Microsoft Office applications.
  • High school diploma or equivalent.
  • Active adjuster license.

Nice To Haves

  • Experience working in a third-party administrator (TPA) environment.
  • Multi-jurisdictional commercial transportation claims experience.
  • Cargo claims experience.
  • Experience communicating with attorneys or law firms regarding represented property damage claims.
  • College degree or equivalent education and experience.
  • Multi-jurisdictional adjuster licensing.
  • Additional insurance education, professional designations, or claims-related certifications.

Responsibilities

  • Investigate and manage automobile physical damage (APD), property damage, and related liability claims involving commercial transportation exposures.
  • Evaluate coverage, liability, damages, reserves, negotiation strategy, and settlement opportunities.
  • Handle physical damage and property damage claims involving specialized motor coach and trucking programs.
  • Review complex or escalated claim matters and develop appropriate, timely resolution strategies.
  • Maintain accurate claim diaries, documentation, reserves, and file activity throughout the life of each claim while ensuring compliance with applicable state and federal requirements across multiple jurisdictions.
  • Partner and communicate with internal teams, clients, insureds, claimants, vendors, and other stakeholders to resolve complex or escalated claim matters.
  • Communicate effectively with attorneys and law firms regarding represented property damage claims.
  • Negotiate settlements and support efficient, accurate, and customer-focused claim resolution.

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave
  • Paid paternity leave, including for adoptive parents
  • Legal plan options
  • Pet insurance coverage
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