Commercial Auto Property Damage Claims Adjuster

US Administrator Claims, LLC•Dallas, TX
•$75,000 - $85,000•Onsite

About The Position

Acrisure is seeking an experienced Commercial Auto Property Damage Claims Adjuster to manage property damage and liability claims involving commercial auto, trucking, and transportation exposures. The role includes investigating and evaluating claims, assessing coverage and liability, determining damages, establishing reserves, negotiating settlements, and supporting timely, appropriate resolution. The ideal candidate has substantial commercial transportation claims experience and strong knowledge of automobile physical damage (APD) and property damage claims. Experience in a third-party administrator (TPA) environment, multi-jurisdictional claims, cargo claims, and represented property damage matters is beneficial. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. The base compensation range is $75,000–$85,000. Placement in the range depends on factors such as skills, experience, qualifications, location, and internal equity. Acrisure offers a comprehensive suite of benefits, which may vary by subsidiary and location, and eligibility or waiting periods may apply.

Requirements

  • At least 7 years of commercial auto, trucking, or transportation claims handling experience.
  • Experience handling complex commercial transportation property damage and liability claims, with strong knowledge of automobile physical damage (APD) claims processes.
  • Strong understanding of commercial auto and trucking insurance principles, including coverage, liability, damage evaluation, reserving, negotiations, and settlements.
  • Experience managing claim inventories while maintaining quality, productivity, and regulatory standards.
  • Strong analytical, negotiation, problem-solving, and decision-making skills, and the organizational ability to manage multiple claims, priorities, and deadlines.
  • Excellent written and verbal communication skills and the ability to build effective relationships with clients, insureds, claimants, vendors, and internal stakeholders.
  • Proficiency with claims management systems and Microsoft Office applications.
  • High school diploma or equivalent.
  • Active adjuster license.

Nice To Haves

  • Experience working in a third-party administrator (TPA) environment.
  • Multi-jurisdictional commercial transportation claims experience.
  • Cargo claims experience.
  • Experience communicating with attorneys or law firms regarding represented property damage claims.
  • College degree or equivalent education and experience.
  • Multi-jurisdictional adjuster licensing.
  • Additional insurance education, professional designations, or claims-related certifications.

Responsibilities

  • Investigate and manage automobile physical damage (APD), property damage, and related liability claims involving commercial transportation exposures.
  • Evaluate coverage, liability, damages, reserves, negotiation strategy, and settlement opportunities.
  • Handle physical damage and property damage claims involving specialized motor coach and trucking programs.
  • Review complex or escalated claim matters and develop appropriate, timely resolution strategies.
  • Maintain accurate claim diaries, documentation, reserves, and file activity throughout each claim while complying with applicable state and federal requirements across multiple jurisdictions.
  • Partner and communicate with internal teams, clients, insureds, claimants, vendors, and other stakeholders to resolve complex or escalated claim matters.
  • Communicate effectively with attorneys and law firms regarding represented property damage claims.
  • Negotiate settlements and support efficient, accurate, customer-focused claim resolution.

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave
  • Paid paternity leave, including for adoptive parents
  • Legal plan options
  • Pet insurance coverage
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