Auto Property Damage Adjuster

Gallagher•Saint Peters, MO

2d•Remote

About The Position

At Gallagher Bassett, the Auto Property Damage Adjuster helps clients and claimants navigate challenging moments by managing claims with empathy, precision, and a strong sense of partnership. This role is eligible for fully remote work and handles Auto Liability Property Damage claims nationwide. The adjuster investigates, evaluates, and resolves claims, analyzes claim exposure, determines an appropriate course of action, and works toward resolution. The role involves communicating with claimants and other parties, partnering with clients to improve claims management, and handling files in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. Claim activity must be documented and communicated in a timely and efficient manner.

Requirements

High school diploma.
At least 3 years of related claims experience.
Experience in Auto Liability Claims and Property Damage Claims.
Experience with liability investigations, third-party recovery, and arbitration.
Active adjuster licensing and/or certification in all states where claims are handled.
Knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.

Nice To Haves

Bachelor's degree.
Active adjuster licenses in Texas, Florida, and Georgia; these jurisdictions are preferred in the posting.
New York adjuster license is listed as preferred in the role specifics.

Responsibilities

Investigate, evaluate, and resolve Auto Liability Property Damage claims using analytical skills and claims experience.
Analyze claims exposure, plan an appropriate course of action, and make decisions to resolve claims.
Communicate extensively with the various parties involved in the claim process to support effective communication and resolution.
Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
Handle claims in accordance with client and corporate policies, procedures, accepted methodologies, and statutory, regulatory, and ethical requirements.
Document and communicate claim activity promptly and efficiently.
Partner with clients to deliver solutions and enhance the claims management process.
Think critically, solve problems, and plan and prioritize activities to serve clients effectively.