Transportation Claims Adjuster - Property Damage

Acrisure•Chicago, IL

2d•Onsite

About The Position

Acrisure is seeking an experienced Transportation Claims Adjuster specializing in property damage. The role manages property damage and liability claims involving commercial auto, trucking, and transportation exposures. The adjuster investigates and evaluates claims, assesses coverage and liability, determines damages, establishes reserves, negotiates settlements, and supports timely and appropriate resolution. The role also handles physical damage and property damage claims involving specialized motor coach and trucking programs, and may review complex or escalated matters. Candidates should bring significant commercial transportation claims experience and strong knowledge of automobile physical damage (APD) and property damage claims. Experience in a third-party administrator (TPA) environment, multi-jurisdictional claims, cargo claims, and represented property damage matters is beneficial. The position calls for an on-site presence to support collaboration, team leadership, and cross-functional partnership. The stated base compensation range is $75,000–$85,000, with placement depending on factors such as skills, experience, qualifications, location, and internal equity.

Requirements

At least 7 years of commercial auto, trucking, or transportation claims handling experience.
Experience handling complex commercial transportation property damage and liability claims, with strong knowledge of automobile physical damage (APD) claims processes.
Strong understanding of commercial auto and trucking insurance principles, including coverage, liability, damage evaluation, reserving, negotiations, and settlements.
Experience managing claim inventories while maintaining quality, productivity, and regulatory standards.
Strong analytical, negotiation, problem-solving, and decision-making skills, and the organizational ability to manage multiple claims, priorities, and deadlines.
Excellent written and verbal communication skills, with the ability to build effective relationships with clients, insureds, claimants, vendors, and internal stakeholders.
Proficiency with claims management systems and Microsoft Office applications.
High school diploma or equivalent.
Active adjuster license.

Nice To Haves

Experience working in a third-party administrator (TPA) environment.
Multi-jurisdictional commercial transportation claims experience.
Cargo claims experience.
Experience communicating with attorneys or law firms regarding represented property damage claims.
College degree or equivalent education and experience.
Multi-jurisdictional adjuster licensing.
Additional insurance education, professional designations, or claims-related certifications.

Responsibilities

Investigate and manage automobile physical damage (APD), property damage, and related liability claims involving commercial transportation exposures.
Evaluate coverage, liability, damages, reserves, negotiation strategy, and settlement opportunities.
Handle physical damage and property damage claims involving specialized motor coach and trucking programs.
Review complex or escalated claim matters and develop appropriate, timely resolution strategies.
Maintain accurate claim diaries, documentation, reserves, and file activity throughout each claim while ensuring compliance with applicable state and federal requirements across multiple jurisdictions.
Partner and communicate with internal teams, clients, insureds, claimants, vendors, and other stakeholders to resolve complex or escalated claim matters.
Communicate effectively with attorneys and law firms regarding represented property damage claims.
Negotiate settlements and support efficient, accurate, and customer-focused claim resolution.