Crop Insurance Adjuster

Sompo International•USA - MO - Working From Home, MO

3d•Remote

About The Position

AgriSompo North America is hiring a Crop Insurance Adjuster to support its Multi-Peril Crop Insurance (MPCI), Private Products, and Named Peril claims group. This remote role supports claims in northwest Missouri and southwest Iowa, with travel expected up to 50% within approximately 100–130 miles of the employee’s home. Travel to other Midwest locations and occasional out-of-town travel for training and meetings may also be necessary. The adjuster builds professional relationships with supervisors, policyholders, agents, and other adjusters; investigates crop damage; inspects fields and storage bins; records and transmits loss information; and determines potential damages and indemnities in accordance with applicable procedures and regulations. The role also involves explaining procedures and findings, using company software and communications systems, completing required training and certifications, and training field claims staff. Work takes place in office and outdoor farm settings and includes physical activity, exposure to varied and extreme weather, and work at heights and in confined spaces. Compensation depends on work location and the candidate’s qualifications, skills, competencies, and relevant experience. Sompo offers competitive compensation and benefits to eligible employees, with incentive awards tied to company and individual performance.

Requirements

CAPP certification.
Valid driver’s license, satisfactory driving record, and applicable state license.
High school diploma or equivalent, or an equivalent combination of education and experience.
Basic mathematical skills, including addition, subtraction, multiplication, and division.
Effective interpersonal, oral, and written communication skills, including the ability to interact with people at all organizational levels and outside the organization.
Ability to complete documentation requirements.
Analytical thinking and fact-finding skills, with the ability to solve problems.
Ability to remain self-motivated and efficient, work under pressure, and meet tight deadlines.
Ability to work both in an office and outdoors in a farm environment, independently and as part of a team.
Commitment to exceptional internal and external customer service.
Working knowledge of crop insurance regulations, policies, procedures, and best practices.
Initiative, ability to work with minimal supervision, and strong time-management and prioritization skills.
Ability to lift, push, or pull up to 50 pounds occasionally, including ladders, bushels, and ramps for off-road vehicles.
Ability to walk in agricultural fields for up to three miles.
Ability to climb agricultural storage bins up to 75 feet; climb, crawl, stoop, kneel, and balance; climb ladders; and work at significant heights.
Ability to work in confined spaces and outdoors in extreme weather conditions, and in environments with high dust levels around grain and other bulk products.
Ability to meet applicable personal protective equipment requirements and use PPE when required.
Ability to work extended hours, weekends, and holidays as needed.
Ability to use peripheral vision and depth perception for assigned tasks.

Nice To Haves

Two years of experience handling crop insurance claims.
Two years of experience as a crop insurance adjuster.

Responsibilities

Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents, and other adjusters.
Record and transmit loss information to accurately determine potential damages according to FCIC, NCIS, and company loss-adjustment procedures.
Complete field inspections, read maps and aerial imagery, measure fields, and measure storage bins.
Use company software proficiently and monitor company communications daily.
Follow FCIS, state, and company rules, regulations, policies, and procedures for MPCI and Private Products.
Complete initial and ongoing training and certifications required by FCIC and state regulations.
Explain adjusting procedures and related findings to policyholders and agents.
Conduct fact-finding and investigate crop damage, record information, and transmit information to determine potential indemnities accurately.
Train field claims staff on claim procedures, best practices, and compliance standards.
Learn new crops as needed.

Benefits

Two medical plans, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution.
Pharmacy benefits with mail-order options.
Dental benefits, including orthodontia benefits for adults and children.
Vision benefits.
Health Care and Dependent Care Flexible Spending Accounts.
Company-paid life and AD&D benefits, with optional supplemental life coverage for employees, spouses, and children.
Company-paid disability benefits with salary continuation payments.
401(k) Retirement Savings Plan with employer contributions.
Paid time off and company-paid holidays.
Parental leave benefits and adoption assistance program.
Employee Assistance Program.
Tax-Free Commuter Benefit.
Tuition reimbursement and professional qualification benefits.
Incentive compensation tied to company and individual performance.