Crop Insurance Adjuster

Sompo International•USA - IN - Working From Home, IN

6d•Remote

About The Position

Sompo has an opportunity for a Crop Insurance Adjuster supporting the Multi-Peril Crop Insurance (MPCI), Private Products, and Named Peril claims group. The role is remote in Indiana, ideally in the North-Central or Northwest region, or surrounding areas. It involves field inspections and claim investigation, determining potential crop damages and indemnities, communicating findings to policyholders and agents, and following applicable federal, state, and company procedures. The adjuster also trains field claims staff, completes required training and certifications, and may travel up to 50% of the time, primarily within a two-hour drive of the assigned home office. The role involves working in both office and farm environments, including outdoor work in varying weather and conditions that may require personal protective equipment. Compensation depends on factors including work-location cost of living, qualifications, skills, competencies, and relevant experience. Eligible employees are offered competitive compensation and benefit programs, including base pay and performance incentives.

Requirements

CAPP certification and a valid driver's license with a satisfactory driving record and applicable state license.
High school diploma or equivalent, or an equivalent combination of education and experience.
Basic mathematical skills, including addition, subtraction, multiplication, and division.
Effective interpersonal, oral, and written communication skills and the ability to interact with people at all organizational levels, inside and outside the organization.
Ability to complete documentation requirements.
Analytical thinking and problem-solving skills, including the ability to find facts.
Ability to remain self-motivated and efficient.
Ability to work in an office setting and outdoors in a farm environment.
Ability to work independently and as part of a team.
Focus on providing exceptional internal and external customer service.
Working knowledge of crop insurance regulations, policies, procedures, and best practices.
Ability to work under pressure and meet tight deadlines.
Initiative and ability to work with minimal supervision.
Strong time-management and prioritization skills.
Ability to occasionally lift, push, or pull up to 50 pounds.
Ability to walk in agricultural fields for up to 3 miles; climb agricultural storage bins up to 75 feet and ladders; and climb, crawl, stoop, kneel, and balance.
Ability to perform work at significant heights and in confined spaces.
Ability to work outdoors in extreme weather and in high-dust environments around grain and other bulk products.
Ability to meet applicable personal protective equipment requirements and use PPE when required.
Ability to work extended hours, weekends, and holidays as needed.
Ability to use peripheral vision and depth perception for work tasks.

Nice To Haves

Two years of experience handling crop insurance claims.
Two years of experience as a crop insurance adjuster.

Responsibilities

Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents, and other adjusters.
Record and transmit loss information to determine potential damages in accordance with established loss-adjustment procedures, including FCIC, NCIS, and company procedures.
Complete field inspections, read maps and aerial imagery, measure fields, and measure storage bins.
Use company software proficiently and monitor company communications daily.
Follow FCIS, state, and company rules, regulations, policies, and procedures for MPCI and Private Products.
Complete initial and ongoing training and certifications required by FCIC and state regulations.
Explain adjusting procedures and related findings to policyholders and agents.
Conduct fact-finding and investigate crop damage; record and transmit information to determine potential indemnities.
Train field claims staff on claim procedures, best practices, and compliance standards.
Learn new crops as needed.

Benefits

Two medical plans, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution.
Pharmacy benefits with mail-order options.
Dental benefits, including orthodontia for adults and children.
Vision benefits.
Health Care and Dependent Care Flexible Spending Accounts.
Company-paid life and AD&D benefits, with optional supplemental life coverage for employees, spouses, and children.
Company-paid disability benefits with salary continuation payments.
401(k) Retirement Savings Plan with employer contributions.
Paid time off and company-paid holidays.
Parental leave benefits and an adoption assistance program.
Employee Assistance Program.
Tax-free commuter benefit.
Tuition reimbursement and professional qualification benefits.
Performance-based incentive compensation.