Adjuster

Sompo International•USA - MS - Working From Home, NV

2d•Remote

About The Position

AgriSompo North America is hiring a Crop Insurance Adjuster for its Southeast team to support Multi-Peril Crop Insurance (MPCI), Private Products, and Named Peril claims operations. The position is remote and based in Mississippi, Alabama, or Tennessee. It involves investigating crop damage, assessing potential losses and indemnities, conducting field inspections, and explaining adjusting procedures and findings to policyholders and agents. The role requires work in both office and outdoor farm environments, up to 50% travel primarily within a two-hour driving distance of the assigned home office, and occasional out-of-town travel for trainings and meetings. The position may require extended hours, weekends, and holidays. The adjuster works with the Area Claim Supervisor, policyholders, agents, and other adjusters, and follows FCIC, NCIS, state, and company procedures and regulations. Employees complete required initial and ongoing training and certifications. AgriSompo describes a collaborative culture grounded in integrity, accountability, agility, and development, and offers eligible employees compensation and benefit programs.

Requirements

CAPP certification.
Valid driver’s license with a satisfactory driving record and applicable state license.
High school diploma or equivalent, or an equivalent combination of education and experience.
Basic mathematical skills, including addition, subtraction, multiplication, and division.
Effective interpersonal, oral, and written communication skills, including the ability to interact with people at all levels inside and outside the organization.
Ability to complete documentation requirements, analyze facts, and solve problems.
Ability to remain self-motivated, efficient, focused on customer service, and effective under pressure and tight deadlines.
Ability to work independently and as part of a team, take initiative, and work with minimal supervision.
Strong time-management skills and ability to prioritize.
Working knowledge of crop insurance regulations, policies, procedures, and best practices.
Ability to work in an office setting and outdoors in a farm environment.
Ability to lift, push, or pull up to 50 pounds occasionally; walk in agricultural fields up to three miles; climb storage bins up to 75 feet and ladders; and climb, crawl, stoop, kneel, and balance.
Ability to perform work at significant heights and in confined spaces, work outside in extreme weather, and work in environments with high dust levels around grain and other bulk products.
Ability to meet requirements for and use applicable personal protective equipment.
Ability to work extended hours, weekends, and holidays as needed.
Ability to use peripheral vision and depth perception for work tasks.

Nice To Haves

Two years of experience handling crop insurance claims.
Bachelor’s degree in agriculture.

Responsibilities

Build and maintain professional relationships with the Area Claim Supervisor, policyholders, agents, and other adjusters.
Record and transmit loss information to determine potential damages in accordance with established loss adjustment procedures, including FCIC, NCIS, and company procedures.
Complete field inspections; read maps and aerial imagery; and measure fields and storage bins.
Use company software proficiently and monitor company communications daily.
Follow FCIC, state, and company rules, regulations, policies, and procedures for MPCI and Private Products.
Complete initial and ongoing training and certifications required by FCIC and state regulations.
Explain adjusting procedures and related findings to policyholders and agents.
Conduct fact-finding and investigate crop damage; record and transmit information to determine potential indemnities.
Learn new crops as needed.

Benefits

Two medical plan options, including a Traditional PPO and a Consumer Driven Health Plan with a Health Savings Account and employer contribution.
Pharmacy benefits with mail-order options.
Dental benefits, including orthodontia for adults and children.
Vision benefits.
Health Care and Dependent Care Flexible Spending Accounts.
Company-paid life and AD&D benefits, with the option to purchase supplemental life coverage for employees, spouses, and children.
Company-paid disability benefits with salary continuation payments.
401(k) Retirement Savings Plan with employer contributions.
Paid time off and company-paid holidays.
Parental leave benefits and adoption assistance.
Employee Assistance Program.
Tax-free commuter benefit.
Tuition reimbursement and professional qualification benefits.
Competitive compensation program with base salary and performance incentives for eligible regular, full-time employees.