Casualty Adjuster

Shelter Mutual Insurance Company•Columbia, MO

About The Position

The Casualty Adjuster investigates, analyzes, evaluates, and settles insurance claims involving liability issues and bodily injury losses. The role conducts complete liability, coverage, and bodily injury investigations; determines claim validity; verifies coverage; establishes the value of losses; and negotiates settlements within the limits of authority and in accordance with established procedures and legal and contractual obligations. The position also coordinates claims handling among multiple adjusters. A Credit Bureau Report and Criminal Background Check may be ordered for final candidates. Applicants must be able to perform the essential functions of the position, with or without a reasonable accommodation. The listed minimum starting pay is $23.82, with a stated range of $23.82–$33.38. The application deadline is 11/04/2026.

Requirements

Investigative, analytical, organizational, and decision-making skills.
Understanding of medical terminology.
Superior negotiation, communication, and customer service skills.
Ability to learn through on-the-job training and training courses and obtain multi-state licensing.
Strong technology skills.
Efficient time management to maintain schedules and deadlines.
Ability to perform the essential functions of the position, with or without a reasonable accommodation.

Responsibilities

Investigate, analyze, evaluate, and settle insurance claims involving liability issues and bodily injury losses.
Conduct complete liability, coverage, and bodily injury investigations.
Determine claim validity and verify coverage.
Establish the value of losses and negotiate settlements within limits of authority, consistent with established procedures and legal and contractual obligations.
Coordinate claims handling of multiple adjusters.